Agree with everything said here. The only reason I stay with Audible is
that it substantially broadens the reading choices that I can make, but
thinking of adding to those who have laid complaints as over the only
three years I have been a member, it has ceased to be an enjoyable web
browsing experience.Vaughan .
On 15/03/2014 10:30 a.m., Chris wrote:
Compounding this is that Firefox is equally problematic with Audible.
For quite some time, as in years, Firefox will not display items in a
search or category browsing and the library also has issues with
displaying correctly. I used to use Firefox exclusively with Audible
and then the display issues popped up. After that, I used IE to shop
and add items to my cart and then used Firefox to check out so that I
could use the automatic download feature with new purchases. Then,
when Audible started allowing preorders, I found that mixing preorders
and current items would stop the automatic download feature from
working, so I had to separate my preorders and new purchases into
their own orders so I could continue to use the feature. Later, I
can’t recall when, but it has been quite some time now, automatic
download just stopped working for me, so I just went over to IE
completely since even the IE quirks were better than not being able to
display items at all. I wish that the issues would go away, but that
little not assuring users of Audible’s commitment to accessibility has
been up for several years now and they have yet to do anything beyond
their initial alterations to the main page. As soon as one goes past
the accessible main page, one is back on the standard site for every
single other page. Literally years, and absolutely no further changes,
even though they continue to tout their commitment.
I really don’t get why Audible hasn’t continued their improvements
since they are one of the few businesses where blind users are a more
signifigant percentage of their market than the average company. I
don’t know if the project just floundered or if the purchase of the
company by Amazon is the cause, but whatever the cause, the continued
lack of listening to blind users complaints about the site is really
frustrating. Unfortunately, there isn’t much we can do except continue
to make our opinions known to Audible and to hope that at some point,
somebody there will listen.
Regards,
Chris
*From:* Vaughan DoddVaughan <mailto:[email protected]>
*Sent:* Friday, March 14, 2014 2:12 PM
*To:* Chris <mailto:[email protected]>
*Subject:* Re: IE 11 Getting stuck on certain pages and not keeping
proper focus on others
I can verify similar experiences with Ie11 and Audible: I really do
not think that Audible in particular is paying attention to its stated
commitment to improve accessibility of its site, and in general - Ie11
just isn't the improvement touted by Microsoft.
Can offer any suggestions which might be helpful.
Vaughan.
On 14/03/2014 12:07 p.m., Chris wrote:
I’ve done pretty well with IE 11, but I’ve noticed a problem I didn’t
have, or at least didn’t notice with IE 10. First, some pages like
Audible for example do not keep proper focus when I do things like
use home, end, page up and page down. I can be in the middle of a
page and then decide to go back to the top, hit home and hear top of
page and then when I start tabbing through links, II find myself
exactly where I was before moving to the top of the page. If I use
the arrow keys, things go as they should, it is as if I am in two
places on the page at the same time depending on how I decide to
navigate. Not a earth shaking problem, but still quite annoying,
particularly on pages where I have habitual navigation patterns that
get interrupted by this issue.
The second, and, IMO more severe issue is that I find that I now get
stuck in a lot of pages. It seems to happen most on pages with a lot
of objects like youtube videos and all of the controls that come with
that, tweets posted in the middle of an article and other such
objects. When I run into this, I find that, when trying to read the
content just around the object I am stuck in a loop, only able to
arrow through a certain number of lines of text over and over again.
Getting to the rest of the text is difficult or impossible, I have to
page down to get away from the loop and often miss text since moving
back up simply gets me back into the loop. I am including a link to
an article at TMZ that is a good example of this. I can get to the
first clip and play it, but whether I have played the clip or not on
the current visit to the page, I can only get to a couple of lines
beyond the controls for the clip, paging down takes me to the next
clip at the end of the story and I can navigate up via arrow keys and
read a couple of lines of the text of the story before getting into
the loop again.
http://www.tmz.com/2014/03/13/movie-trailer-voice-hal-douglas-dead/
I run into this with a lot of stories I go to on this site, luckily I
don’t read a whole lot of their stories, but I also encounter it
often on sites like Cnet and a lot of the Gawker sites like Gizmodo,
IO9, and Lifehacker. Something about the Gawker sites makes them
difficult and tricky to read with Window Eyes anyway, and I haven’t
been able to participate in commenting on these sites since a major
redesign a couple of years ago and many objects they include in their
stories do not even appear to Window Eyes (I generally get stuck in
the loop on things like embedded tweets and such since I don’t think
a single video clip controls object embedded in one of their articles
has been visible to Window Eyes for me in something like three or
four years), add in getting stuck in these loops, even just from time
to time, and it makes these sites that I truly enjoy reading
frustrating enough for me to move from a daily reader to a rare user.
On a side note, I am not sure if these loops are a problem in
Firefox. So far, most of the sites that I have these problems with
actually have more issues in Firefox, or at least did with the last
version. I haven’t checked since the last major update, but after
many disappointments I haven’t rushed out to chek it out with each
new update. For example, the Gawker sites with Firefox display
virtually every control that exists in the page code, including
administrative controls that should be invisible to the standard
user. The controls don’t do anything, attempts to use even the one’'s
a reader can use like comment controls only work sporadically and the
mess of extra edit boxes and buttons make the articles difficult to
navigate.
OK, sorry about all of the extra complaints, I only meant to address
the two problems that are new to me with IE 11, but these other
issues have been bothering me for a long time so it is hard not to
vent about them when discussing the other problems with the pages.
Anyway, if anyone knows of any settings changes that might fix any of
these issues, I would love to know. I would love to bring the
accessibility issues to the attention of the sites with the issues
beyond the two main ones I meant to discuss, but TMZ doesn’t seem to
really care and I have yet to be able to find a way to contact the
Gawker technical people to let them know that there are issues with
their sites.
Thanks,
Chris
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