No, he is not using the insert key layout. He has not tried it with other screen readers. Could it be that Window-Eyes is not reading the menu items but the keys are working?
-----Original Message----- From: Kevin Huber [mailto:[email protected]] Sent: 28 March 2014 13:16 To: Samuel Wilkins Cc: [email protected] Subject: Re: Problem with my Brother's Window-Eyes and Arrow Keys Hi Samuel: Has he maximized the application which he is using? Another possibility is that there might be open windows on the screen which he doesn't know are there. Kevin Huber On 3/28/14, Samuel Wilkins <[email protected]> wrote: > Hello everyone, my brother is using the latest version of Window-Eyes on a > netbook running windows 8.1. Recently, the arrow keys have become dead. I > am not sure whether this is a problem with his arrow keys or with > Window-Eyes, but when I tried the arrow keys with key describer, > Window-Eyes > read them fine, however everywhere else, the arrow keys don't work. Does > anyone know why this is happening? > > Regards, > > Samuel Wilkins > > > > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
