Hi Robin, Sorry I'm so late in joining the discussion. I have been playing around with Outlook 2010 and its options for following up, and I've found them quite usable. What I do is to right click a message (I actually did this with your message to the list), which brings up the message context menu. (you can use the applications key to the right of the space bar, or shift-f10). In this menu I choose the "follow-up" submenu, and then one of the choices by date (which will popup a reminder for you based on the date), or the choice for "no date". In either case, at any time later you can use the "go to folder" option to go to your "to-do list folder" (I use control-Y for the go to folder), and in there will be all these emails you've marked for follow-up. I just pressed enter on yours, and even though I had a rule which had placed it in a folder for this lists messages, it took me directly into your message. I'll see after this answer if I have to manually remove it from my "to-do" list, or if just responding is enough to handle that. I think this works very well. Also, as someone mentioned, you can copy an email message to another folder if you like; just use the ctrl-c to copy the message when you're positioned on it in the list, and then go to the other folder and use the ctrl-v to paste it there. You can also move messages this way if you only want the one copy (sometimes this way is more convenient, but you can also right click a message and use the context menu's "move" choice). Hth, Chip From: Van Lant, Robin [mailto:[email protected]] Sent: Wednesday, April 16, 2014 12:22 PM To: GW-info List - GW Micro ([email protected]) Subject: Seeking suggestions on how to keep track of emails you are waiting for responses from Hi, Here at work I often send emails that I want to stay on top of to ensure I get a response - requested information or action from another person not just a read receipt. In my old email client, I had a system that worked pretty well that allowed me to save a 2nd copy of an email was sending to a follow-up folder, not just the sent mail folder. When I looked in this follow-up folder, I'd see who the email was too, the subject and so forth, so it was easy to see who I was waiting on and the topic. In Outlook, emails can only reside in one folder, unless you send a copy to yourself and then move that copy to a new folder. Downside of that is that I wouldn't see who the email is to at a glance, just that it was from me and the topic. I'm going thru some tutorials on categories and flags in Outlook. They seem pretty cool, but fairly visually based. I'm trying to use flags to add emails to my to-do list in Outlook for follow up. It's not great, but doable as it only displays the email subject line and I have to go back into sent mail to add the flag after it's sent. Wondering if any of you have found better options for this. Robin Van Lant | Sr. Program Manager Strategy & Performance Management | Key Equipment Finance 720-304-1060 | [email protected]
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