Hi Marcie,

 

Before you requested your money back, did you have the chance to try any
other ways to find an accessible solution?  Did you contact GW Micro?  I
assume your experience detailed below was with a Zinio representative.

 

I probably will end up contacting the company which I purchased the magazine
from either for a refund or perhaps switch to a paper version.  Of course
the paper version costs $10 more and I will have to scan the paper magazine.
Frown.

 

Barbara

 

 

 

From: Marcie Brink-Chaney [mailto:[email protected]] 
Sent: Sunday, April 20, 2014 12:08 AM
To: Barbara Sheinbein; [email protected]
Subject: Re: Accessibility of Zinio Reader

 

On 4/19/2014 5:04 PM, Barbara Sheinbein wrote:

Hello Everyone,

 

Does anyone have any experience with the Zinio reader?  I have downloaded
and installed it.  I subscribed to an online magazine and was directed to
use it for the downloads.  

 

I had to have sighted help to install it.  I do not think it is accessible,
but maybe someone has some information which will allow this to work for me.
I had to first install a program named ADOBEAIRINSTALLER.

 

I am using Windows 7 and Window-Eyes 8.4.

 

Thanks in advance for any help.a major knitting company and asked if
anything has changed and the reply was "no." The customer service rep said
that she was going to contact someone in the IT area and that she would
encourage them to do something for us in the future. I tried it on my
computer with Window Eyes and then when I emailed them, I told them I use
Voice Over on my IPhone and she said it was not accessible through IPhone's
voice over reader. You might check and see if the company you are getting
the magazine from has any pdf or text magazines which are back issues that
you could access.

 

Barbara

 

It is not accessible and you should ask for your money back. I just emailed 




-- 
Marcie Brink-Chaney

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