Hi Jamie,
I'd like to share some info, which I have posted before, but is worth repeating,
with regards  to losing sound.
Firstly, with regards to the ding sound which is generated by the windows operating
system.
I some times lose sound after hearing the ding sound.
This happens in explorer, Firefox, INTERNET explorer, wordpad, notepad.
My solution:
I unplug the usb connection for my headset, and WE7.2 starts speaking via my external
speakers.  I then replug my usb headset and everything is back to normal.
In this case, windows lost sound to my headset, which is a known bug to all windows
operating systems.
Now, another known bug for all windows operating systems is that keyboard stops functioning. I use a wireless keyboard, and when I lose sound, I hit windows key on my usb keyboard
and sometimes my sound is back.
In this case, my wireless keyboard stopped functioning.
Now, sometimes the usb keyboard is not responding either.
In this case, I unplug the usb keyboard and wait for a ding sound, and then I replug the usb keyboard, and this sometimes does the trick, and keyboard is working again.
However, sometimes the lost of sound is caused by a WE7.2 crash.
In this case, I use a batch file to unload all three gwmicro programs, and restart
WE7.2, and I am back to normal.
Here is the instruction on how to create this batch file:

download pskill from:
http://technet.microsoft.com/en-us/sysinternals/bb896683
:
then copy and paste
pskill.exe
to
c:\windows
copy the following:
pskill wineyes.exe
pskill gwm32.exe
pskill speech32.exe
pskill bdisplay.exe
S
to a notepad document, and save it as:
kill_we.bat
then create a short-cut to the batch file and place it on the desktop.
then right click on the short-cut and press r for property
then tab to hot key and give it a hot key.
I use control alt k which stands for kill WE-- smile.
Good luck, Manny
please help me reach a million clicks by forwarding my stand-up comedy performance
to your friends, or Tweet or Facebook it.

http://www.youtube.com/watch?v=75fbevlz10g
computer specifications: Window Eyes 8.4, Dell xps420 Windows 7 home premium, with
dual boot to windows 8.1, with start8 from:
www.stardock.com
with 8 gb RAM, Intel q6600 quad core drivers and software updated software recommended:
Firefox, Thunderbird, Win Patrol, Roboform,

 8:54 AM, jamie crowell wrote:
Hi, i have a serious problem. It doesn't matter what I'm doing window eyes will suddenly lock up and I will lose speech. Yesterday I was reading e-mail and it just locked up. the only I can get speech back is to restart my computer. I have tried control back slash, then alt f 4 to exit window eyes. I hit enter and then do control alt W to restart and nothing happens. I know that whenever I start my computer and window eyes comes up it says quit button. I tried to read it with the mouse and the WE cursor and it won't read it. So I just hit the space bar when it comes up and it will go to the desktop. However, that still doesn't solve the problem of losing speech. I am using the microsoft platform synthosizer and everything in the settings is correct. Someone please tell me how to fix this because it's driving me crazy.
Jamie
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If your reply would benefit others on the list and your message is related to 
GW Micro, then please consider sending your message to [email protected] so 
the entire list will receive it.

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