Hi, John. According to our Accessaphone contact:
"The only thing I can think of is the user does not have the patch applied. The latest version of accessaphone we have has been tested with the patch. Can you confirm the patch has been installed?" So A) do you know what patch they're referring to, and B) do you have it installed? Thanks, Aaron -- Aaron Smith Web Development * App Development * Product Support Specialist Ai Squared * 725 Airport North Office Park, Fort Wayne, IN 46825 260-489-3671 * www.aisquared.com To insure that you receive proper support, please include all past correspondence (where applicable), and any relevant information pertinent to your situation when submitting a problem report to the Ai SquaredTechnical Support Team. > -----Original Message----- > From: [email protected] [mailto:[email protected]] > Sent: Wednesday, September 24, 2014 5:42 AM > To: [email protected] > Subject: Accessaphone app > > I am using Windows 7 pro 64 bit with office 2010 pro all fully up-to-date.. > Window-Eyes 8.4 with app Accessaphone 1.2 running with the current > version of Accessaphone. > > Since the upgrade of Accessaphone itself, some while ago, there is an issue > with the app. > When using the call log feature it is now not possible to view the calls that > have been made and received as they are not visible to Window-Eyes. > > My main use of Accessaphone, having any incoming phone numbers voiced > does still work, but that is a native feature of Accessaphone. > > I expect that this will need to be addressed by GW staff as the app was > supplied by them. > > Thank you. > > y > > Regards, John > > John Farley - Oil & Gas Downstream Applications | Wipro UK Limited Service > Delivery Manager > > Phone : +44 (0) 1442 227731 Fax : +44 (0) > 1442 > 227601 > Mobile : +44 (0) 7785 928755 Support: +44 (0) 1442 > 227777 > E-Mail: [email protected] > > Wipro UK Limited, Hemel One, Boundary Way, Hemel Hempstead, Herts. HP2 > 7YU UK > > > The information contained in this electronic message and any attachments to > this message are intended for the exclusive use of the addressee(s) and may > contain proprietary, confidential or privileged information. If you are not > the > intended recipient, you should not disseminate, distribute or copy this e- > mail. Please notify the sender immediately and destroy all copies of this > message and any attachments. > > WARNING: Computer viruses can be transmitted via email. The recipient > should check this email and any attachments for the presence of viruses. The > company accepts no liability for any damage caused by any virus transmitted > by this email. > > www.wipro.com > If you reply to this message it will be delivered to the original sender > only. If > your reply would benefit others on the list and your message is related to > GW Micro, then please consider sending your message to gw- > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
