I think the new beta might handle your chat software better than 8.4
would. i guess I'm a bit confused as to what system you are using now,
just a browser?
On 12/16/2014 6:04 AM, Davy Cuppens wrote:
Hi Folks
tis may sound off topic but it is not because of the accessibility
question in my problem.
My employer plans to use an instant online chat service for the
citizens of our city called Digital Davy, because I am working at the
reception for our municipality council services of my own town. We
were able to implement this system with an online chat window on our
website and this was provided by a chatbot of skype and later on
provided with zopim. With skype, this is nolonger possible and last
year zopim stopped the implementation and add-on service for programs
like instantbird. With this program I could easily open the chatbot
and when citizen chats came in, I could simply reply their questions
as if I would be chatting in an online chat box of which we all know
this is quite difficult for blind people because of the bunch of other
informations and refreshings of the pages. But all this is nolonger
possible at the moment.
My simple question is: are there maybe people out there with
experience in professional online chat services and if yes, how do you
manage to be able to chat in a fast and accessible way? I could use
the IOS operating system as well as windows 7 to fulfill this task but
at this moment we cannot find anything that is accessible to manage
online chats with a chatbot or other program. The last thing we tried
was pidgin, which is fully inaccessible for screenreaders. Maybe there
are other chances with chat services that can work together with
voiceover or the latest screenreading software?
Regards
Davy
Regards
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