Brandon, Hello. Thank you very much for your email. I am very sorry that you feel this way and I understand your frustration regarding the lack of response from AISquaired. I think the best thing to do in this situation is to call AISquaired directly and have a discussion with them about how you can resolve your issue.
Thank you. Brendon Donohue. I take no responsibility regarding other persons comments made on this list regarding my comments. -----Original Message----- From: Brandon Miller [mailto:[email protected]] Sent: Tuesday, January 27, 2015 8:44 PM To: GW Micro Product Discussion Listserv Subject: Ai Squared's lack of response Hello, Ai Squared? Ai Squared? Hellooooo, is there anybody out there? I am really starting to wonder! Can you blame me? Before you answer hastily, here me out. I recently asked for someone, anyone, fworking either as a direct employee of, or someone working with, Ai Squared to weigh in so to speak, to provide us, your so called customers, with some feedback as to why exactly the mouse keys don't work right anymore, and we're all expected to revert to using versions of software that are in the case of Mozilla Firefox, five, actually more than five, versions old just to regain that small bit of functionality. Ai Squared, you say nothing? Isn't that the case guys? Did I just miss it? Or did Ai Squared really not address any of the questions I asked? Ai Squared, I ask you, how am I, and most if not all of us by extention, supposed to feel about that? I'd like for you to know Mr. Brendon Donohue that I for one agree with a lot of the sentiments that you, and precious few others have been expressing to Ai Squared recently. I feel like those of us who are blind, although several of us on this list at least are calling for change and improvement, are nevertheless being left out in the cold! I feel like our suggestions and requests, no matter how thoughtfully or cordially offered, are falling on nothing but deff ears! Why is that Ai Squared? Why is that? Are you going to again say nothing? Here's hoping not, and I do apologise for the charged tone of this letter 'cause I'm sure you're not enjoying reading it, but Ai Squared, how am I supposed to feel? I know that y'all have recently completely re-written browse mode, and I'm sure that was quite an undertaking. No doubt about it. The thing is though, we, as your customers, are writing you, quite often it seems, with complaints. With things that need to at a minimum, be at least acknowledged and addressed publically, so that we as your customers can feel confident that you are listening to us! That you are in fact, actually taking the time to read our emails! That you are doing what you have been given money to do. Namely, to manufactur and develop, and I quote from your user manual, "Window-eyes: Performance, Reliability, and Stability". Just so y'all know, for any who may not in other words, the latest stable public release of Firefox is 35.0.1. Thoughts? -- Respectfully submitted, Brandon Dean Miller If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
