Hi, What version of JAWS do you have installed on your computer? What do you have in startup? Do you have any toolbars installed? If you do remove them!
Thank you. Brendon Donohue. -----Original Message----- From: Kelly Sapergia [mailto:[email protected]] Sent: Thursday, February 5, 2015 1:49 PM To: [email protected] Subject: Possible Major Problem with Window-Eyes and 64-Bit Systems Hi, For a couple weeks now, I've been using Window-Eyes 9 for Office as a secondary screen reader on my 64-bit system running Windows 7 Professional. For the most part, it's been working great, but ever since installing it, I've noticed that my system would sometimes act a bit slower than usual after rebooting. This afternoon, however, things got worse. After rebooting the machine due to a system lockup, JAWS, which I use as my primary screen reader, took around 5 minutes to load, which it usually doesn't do. (I should mention here that I didn't have JAWS or Window-Eyes set to run at the logon screen.) That was fine, except that my keyboard and mouse refused to work, but the touch cursor buttons on my braille display did, bringing me to the desktop in the process. (Unplugging and plugging in the keyboard didn't resolve the problem.) I had no choice but to reboot again, and again, until eventually everything came back up, except for my Internet access which I get via a USB wireless adaptor. On top of that, the system must've been running more slowly than usual because my speech was sounding rather choppy. It's really hard to describe. Anyway, the whole ordeal took around an hour or so to get to this state. Thinking it had something to do with Window-Eyes, I removed it from my system, and things are going faster again, though I've had instances where the keyboard occasionally won't work after another reboot. I'm just wondering if anyone has encountered anything like what I've described, and if there's a way of fixing it? It's maddening to say the least. Thanks. Yours Sincerely, Kelly John Sapergia Show Host and Production Director The Global Voice Internet Radio http://www.theglobalvoice.info Personal Website: http://www.ksapergia.net Business Website (KJS Productions): http://www.kjsproductions.com Follow me on Twitter at: KJSapergia If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
