Hi. Our opinion is that you should give us a call during business hours and we can do some troubleshooting and if we need to see the unit, we can give you an RMA so you can send it in for us to look at.

Many thanks.

Mary Ellen Earls wrote:
I need to talk to somebody because I think this voice Sense needs to come in. We basically have a very bad bluetooth radio in this thing. I paired my Holux 236 up after removing the settings and the tracking was so bad in this thing that I walked about 50 feet and came back. I removed all bluetooth settings, plugged the m-1000 into the wall and did a reset and now sense nav simply doesn't even know about any receiver. This kind of thing has been going on pretty much on and off since I have had the unit which I received on April 18. When it has worked, it has been spectacular but it has not worked more than it has so should I send this in or should I talk to somebody or what? I am tearing my hair out because I really would love to take this to England in October but if I can't get it to work, then I'm going to have to take my Braille Note.
So, gw, what is your opinion about this?
Thanks!
Mary Ellen Earls



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Raul A. Gallegos .. GW Micro Technical Support
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