Hello Vicky. We have seen similar behavior when the SyncBraille and the
WiFi is used at the same time. Both GW and HIMS are aware of this and we
will do what we can to make this better.
Many thanks.
Vicky Collins said the following on 5/24/2008 5:10 PM:
No, I'm not complaining, just posting more observations on my use of the
Voice Sense when it locks up. And, I'm starting to think that, in my
case, anyway, a good deal of the problem is perhaps caused by too much
power being required to run both the WiFi and SyncBraille at the same
time when using the unit on battery power only. Yes, I did see in the
help info for the VS about the WiFi being turned off if the SyncBraille
is connected and the battery percentage gets to 15. However, I'm
starting to think there might be problems if the WiFi and SyncBraille
are used together even before then, perhaps as early as when the battery
gets to 30 something percent. And, of course, I'm talking about when
the ac adapter is not connected.
Anyway, when using this combination today with my battery at 20 some
percent through all tests, when trying on three occasions to read
through a file list, the VS locked up and I had to do the reset, as I
couldn't do anything else with the unit. I heard a small kind of
popping sound once before the lockup, and the jackhammer sounding noise
just before the other two lockups. However, with either my SyncBraille
disconnected or the WiFi turned off, I could get through my file list
with no problem.
Also, a couple of times when trying to read the VS help info with this
same SyncBraille and WiFi combination, I got the lockup, once with the
popping sound, while the balloon sound happened the other time. I was
reading the Sense Navigation
help file for one example, and the unit locked up when I tried to use
the find command to search for the topic of interest for me at that
time. By the way, I did take the VS and SyncBraille to work with me all
this last week, now that I have the combo case, and the Sense Nav worked
great for me on the bus each day.
--
Raul A. Gallegos -- GW Micro Technical Support
Voice: 260-489-3671 -- Fax: 260-489-2608
WEB: http://www.gwmicro.com
