Did you run the SyncBrailleInstall.exe file from the unzipped archive?

Also, did you unzip the archive and preserve all files and folder structures? You should have several folders such as driver, wineyes, jaws, and supernova.

Eric Brinkman said the following on 7/17/2008 2:03 PM:
It doesn't seem to be detecting Jaws. When I try to instal the drivers, it says "window-eyes patch instaled" and then gives me the message about Suprnova. I don't remember it doing this when I used the CD to instal the drivers months ago before I reformatted my HD. Any suggestions? Thanks, Eric

On Thu, Jul 17, 2008 at 11:44 AM, Raul A. Gallegos <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>> wrote:

    This is a generic message. If you don't have Super Nova, then you
    obviously don't need to worry about it. Once you install the
    drivers, it should detect you have Jaws and install the necessary
    support for it.

    Eric Brinkman said the following on 7/17/2008 10:23 AM:

        When I try to instal the drivers, it says that Suprnova is not
        instaled on my computer and that I should instal the drivers
        after I instal suprnova.  Why would it do this?  I just want to
        use the display with Jaws.
         Thanks,
         Eric

        On Tue, Jul 15, 2008 at 12:30 PM, Michael D. Lawler
        <[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
        <mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>>> wrote:

           The drivers are located at

           ftp://ftp.gwmicro.com/special/SyncBraille_Install.zip




           At 05:38 PM 7/14/2008, you wrote:



               Hi,
                   I would like to use the SyncBraille with Jaws on my
            PC, but I
               don't have the CD at the moment.  Can I download the drivers?
                   Thanks in advance.
                       Eric

           --    Michael D. Lawler
           Voice 260-489-3671
           Fax 260-489-2608
           Internet mailto:[EMAIL PROTECTED]
        <mailto:[EMAIL PROTECTED]>
           web http://www.gwmicro.com <http://www.gwmicro.com/>
           <http://www.gwmicro.com/>ftp ftp://ftp.gwmicro.com
        <ftp://ftp.gwmicro.com/>
           <ftp://ftp.gwmicro.com/>GW Micro, Inc.,
           Development Liaison and Technical Support Supervisor




-- Raul A. Gallegos -- GW Micro Technical Support

    Voice: 260-489-3671 -- Fax: 260-489-2608
    WEB: http://www.gwmicro.com <http://www.gwmicro.com/>




--
Raul A. Gallegos -- GW Micro Technical Support
Voice: 260-489-3671 -- Fax: 260-489-2608
WEB: http://www.gwmicro.com

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