Hello, the decision on trade in for other products has zero to do with
the size of our company. Remember that the Sense products are not
manufactured by us directly and so we may not always have the final word
on such things.
Many thanks.
On 7/7/2010 3:33 PM, Sherry Taylor wrote:
First, when you need to send a product to Humanware, you have to call to
get an RMA number to put on the box and let them know what is broken. I
don't think they pay for shipping.
Second, I just asked GW Micro staff about trade ins because I saw the
Braille Hands-on and really like it. I asked if they plan to pay
anything for trade ins and they said they will not. I think it is
because they are such a small company.
May the Lord richly bless you on this day, for the Lord is good and his
mercies endure forever!
Sherry, Digger and Matrix
[email protected] <mailto:[email protected]>
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GW Micro Technical Support Team
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