Sylrog asked:
<I'm a bit confused. Are you asking Kinkos to make copies for you or
<are they walking around policing people to see what they are making
<copies of by themselves?
Yes, I have seen Kinkos staff snooping around. More often, I've seen a
customer ask for help with a machine, and the staffer asks just what they want
to do. (This is an entirely proper question, as you often can't tell what
settings to use if you don't know what the desired result is.) So the customer
shows the staffer what they want to copy, and then the staffer decrees that the
customer would be violating copyright and shoos the customer out the door. The
problem is that Kinkos' interpretation of Fair Use has almost always been
wrong, when I've been observing.
As for my own experiences, the color copy problem happened back in the days when
they didn't have color copiers for public use, you had to have them do it. The
problem with my b&w copies for insurance documentation was that the size of the
originals required the use of the extra-large platen machine. This, again, was not
for general public use. Believe me, knowing Kinkos' ignorance, I would NEVER have
asked them to make any copy I could do myself!
It may just be that management in my region has a bug up its butt, and this
policy isn't nationwide.
Mary Piero Carey
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