I would certainly think it would be good customer relations to do so, especially since it was an error on their website that caused the problem...
Liadain THL Liadain ni Mhordha OFO "You get a wonderful view from the point of no return..." wildernesse, the Outlands http://practical-blackwork.blogspot.com http://www.flickr.com/photos/liadains_fancies -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Leif og Bjarne Drews Sent: Friday, July 18, 2008 6:06 AM To: Historical Costume Subject: [h-cost] off topic I ordered some gold braids from Watts in London via their webpage. When i clicked the braid i wanted, they had 2 to choose from, i didnt notice that it was the other one that popped up, so i ordered 10 meters of a narrow scalloped braid, it should have ben the wider one. When i clicked the other one, vise versa happened. I complainted about it when i received the 2 braids i ordered, i should have had a wide scalloped one, but got a narrow, and vise versa. All they said, back to me, that they were sorry and thankyou for notice it to us. Dont you think they should have sended me some new ones, of the ones i thoaght i had ordered? I dont have time to send back to them and waite for a new posting.............. Bjarne _______________________________________________ h-costume mailing list [email protected] http://mail.indra.com/mailman/listinfo/h-costume
