Hi
I disagree with the suggestion to hide the browser we use. If I, as a web muster that works with IE will get some complain, I will check it in IE. As a result I will find it a false complain and I will be angry with the dumb user. On the other end if he would mention FireFox I will check it with IE & with FireFox and at list verify the problem Shahar ----- Original Message ----- From: "Dotan Cohen" <[email protected]> To: "Eli Billauer" <[email protected]> Cc: "Haifux" <[email protected]> Sent: Tuesday, April 27, 2010 2:13 PM Subject: Re: [Haifux] [HAIFUX Workshop] The Web Rant Workshop > On 26 April 2010 23:50, Eli Billauer <[email protected]> wrote: >> Orr Dunkelman wrote: >> >>> history shows that people approached >>> webmasters as individuals, and usually it did not succeed. Maybe >>> trying as a group would have a better effect. >>> >>> >> Since the event is now over, I'd like to share my opinion about the >> whole web compatibility issue: In short, I think it's a waste of energy. >> Not because it's hopeless, but because it's a war to be won with or >> without the FOSS community in it. >> >> In the past, non-IE users were mainly Linux users and otherwise geeks. I >> don't justify those who ignored complaints from us, but I can understand >> them. Such a complaint necessarily meant that the person complaining >> knows how to solve his or her problem (that is, install Windows and IE) >> but chooses not to. The fact that the site is defective is bad, but if >> it harms a very small group with some weird ideology about software. In >> particular, if the complaint included terms such as W3C, it's evident >> that it's about ideology and not getting access to the site. >> > > Well said. This is why we should never mention "linux" or "firefox" > when complaining. Just say that the site does not work. Let them ask > what broswer if they want. This has several advantages: > 1) It makes "linux" or "firefox" users seem more like mainstream > users, nothing special about them. > 2) It makes the complain look less like a zealot and more like a lost > potential user. > 3) It increases contact with them (more messages back and forth), so > the incident stands out more. > > > -- > Dotan Cohen > > http://bido.com > http://what-is-what.com > _______________________________________________ > Haifux mailing list > [email protected] > http://hamakor.org.il/cgi-bin/mailman/listinfo/haifux > _______________________________________________ Haifux mailing list [email protected] http://hamakor.org.il/cgi-bin/mailman/listinfo/haifux
