Oron, Does remote support count?
I work for a company that is situated in Tirat Ha Carmel and provides Help Desk services, manages Asterisk based PBXs and VDIs (Virtual Desktop Infrastructure). The users need only a simple local machine to open an RDP connection to the VDi on our servers. I would rather talk it over the phone to get a better sense of your needs. My cell #: 054-3056707 Good Luck! .:====================================================:. Amichai Rotman Registered Linux User#: 201192 [http://counter.li.org/] Registered Ubuntu User #12851 [http://ubuntucounter.geekosophical.net] ------------------------------------------------------------------------------------------------------------ .:====================================================:. On Sun, Oct 3, 2010 at 23:21, Oron Peled <[email protected]> wrote: > Some background, > > We talk about a small startup company located in the north ("Gush Segev"), > with Linux based products that are being produced and sold for the > last ~5-6 years. > > The environment includes several Linux desktops for the developers, > Linux servers, several Windows(TM) desktops/laptops (accounting, > marketing, etc) and IIRC one standalone Windows server (for ERP). > > Until now, all of this was basically self-maintained. However, we now > want to contract an external company to handle all the IT related stuff. > There is no shortage of such service providers and some proposals were > already being made. > > HOWEVER!!! We naturally have a very strong preference for integrating > FOSS IT solutions. > > Highlights: > * We talk about a startup not a huge corporate. So scaleability is *not* > the name of the game -- KISS. > > * We need a *service* provider. Any of us Linux guys could have > installed and configure various tools/solutions -- but the whole > point is to save our time. > > Therefore, we look for someone to evaluate alternatives, install, > configure and provide *maintenance* with defined response > times etc. > > * Note the locality -- Gush Segev. > > * An important part of the job is to provide IT services for the *Windows* > users (again, remember the scale, we talk about *few* such users). > > Not surprisingly, the linuxers maintain their personal desktops to > their liking (Debian/Fedora/Ubuntu/Centos you name it). > This means, that as long as you use standard protocols/formats, we'll > just configure *our* desktops ourselves. > > * If your expertise is AD/Exchange server, you need not apply. > If we wanted to go this route, we already have enough propsals. > We strongly prefer FOSS IT infrastructure that would serve also the > Windows users. > > * If needed, for good integration with the FOSS server environment, > FOSS tools/applications may be installed/maintained on the Windows > clients as well. > > Just as an example, if the mail solution will work better with > Thunderbird than Outlook it is perfectly acceptable as long as the > provider gives an alternative client for calendaring etc. > > * Some proven field experience (clients). The idea is to save our time > not make us clean up after the mess some rookie left behind. > > Please mail me and I'll forward relevant responses, > > TIA, > > -- > Oron Peled Voice: +972-4-8228492 > [email protected] http://users.actcom.co.il/~oron > "A computer lets you make more mistakes faster than any invention in > human history with the possible exceptions of handguns and tequila." > -- Mitch Ratliffe, April 1992 > _______________________________________________ > Haifux mailing list > [email protected] > http://hamakor.org.il/cgi-bin/mailman/listinfo/haifux >
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