Those are some excellent suggestions and someone that's entirely incorrect to 
talk to. I'd suggest posting to [email protected] with your 
suggestions.

-- Aakash

----- Original Message -----
From: "Huan Truong" <[email protected]>
To: "Aakash Desai" <[email protected]>
Cc: "Hanoi Linux Users Group" <[email protected]>
Sent: Monday, July 12, 2010 9:46:54 PM
Subject: Re: FF 4 Bloat E-mail

Hi Aakash,

Thank you for all the hard work. I've been a Firefox user since it was
the Phoenix browser (I had an OSS project with the same name Phoenix
at that time). Secondly, make no mistake, you guys did a fantastic
job. In my previous informal email, I just want to look at some small
usability that Fx 4.0 still has -- it was small, but it is some of the
little tidbits that if they can be fixed, then Fx will definitely give
users a better browsing experiences. All the tests are based on
Firefox on Windows 7.

1, The tab bar when the window is maximized (attached --
firefox-concept.png -- a quick edit with paint -- sorry for the lack
of a better image editing program on my very limited space hard drive)
-- The users should be able to "swing" the mouse to the top and switch
between tabs, instead of having to point to the exact tab, when the
window is maximized. This improvement gives us two advantages: 1,
Saving empty spaces occupied by the useless "title bar" displaying
totally nothing and can't be even used to move the window as it's
already maximized, 2, make use of the "infinity height" of the
elements on the top edge of the screen, making the tabs much more
easier to hit.

2, The back button when the window is maximized (I notice Fx3 on Linux
does not exhibit this behavior). I can't click the back button by
swinging the mouse to the very left edge of the screen (to the left of
the back button), the button doesn't "click" -- there seems to be a
1px gap on the left edge of the toolbar that prevents me to do that.
If you notice, with Chrome I could do that -- the back button seems
very far away but if I swing my mouse to the very left edge of the
screen to the left of the button I could still hit it. This makes the
back button much easier to hit with a mouse (and yes, I like it big.)

3, The scrollbar on the right of the window works when I swing the
mouse to the right edge of the screen, but it does not change its
color. Note that the scrollbar in Chrome does this. This is not very
important, but novice users might not know that they can make use of
the right edge of the screen.

4, The status bar is not needed most of the time, as most of the time
it just shows the word "done." This could be problematic to netbook
users, as their screen estate, especially in height is very limited.
Having one line showing the word "done" is not informative to them,
yet they can't just hide the statusbar, because they want to know the
address they're going to visit when they hover the mouse over a link.
A way to fix this could be showing the status bar whenever it's needed
(when a page is loading, or when the user hovers the mouse to a link),
but hide it when the user is reading the website.

I think that would be the major points that are needed to improve to
attract more users, especially netbook users, giving them compelling
reasons to use Fx, instead of having one choice: Chrome.

I tried my best to explain my ideas, but in case my words are not
clear enough, please feel free to email me back.

Again, thank you for your efforts and I would definitely love to see a
wonderful and successful Firefox release. I am also very willing to
test and report bugs in beta versions whenever they are ready.

- Huan.



CC: HanoiLUG



On Mon, Jul 12, 2010 at 9:42 AM, Aakash Desai <[email protected]> wrote:
> Hi Huan,
>
> I'm the PM for Firefox Input and Gen has filed a bug in regards to making the 
> text field have more lines. The reason we keep it as such is to help users 
> understand that this tool was created to be a way to improve Firefox versions 
> before they're released. So, in that line of thought, it's hard to triage 
> (and do clustering analysis) through messages received when they are longer 
> than one sentence. If you can send in multiple suggestions about what issues 
> you are seeing with our browser, I'd greatly appreciate it.
>
> I'm incredibly happy to hear that you are this passionate about making our 
> browser better and would definitely like to funnel your suggestions into our 
> database in a appropriate way.
>
> Thank You For Your Time,
> Aakash
>
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