I started trying to help you but had to give up. Congratulations on your early entry for "most obnoxiously formatted email of 2013".
Please re-send your email to the list * without coloured text * without HTML * without word documents attached but * with a more complete description and log of the steps you took, what you saw, and what you expected to see. Thanks, Jonathan -- Jonathan Matthews // Oxford, London, UK http://www.jpluscplusm.com/contact.html
