Thank you Lukas. We will see whether SSLv3 improves things.

Best,

Merton


On Wed, Jun 19, 2013 at 1:15 AM, Lukas Tribus <[email protected]> wrote:

> Hi Merton!
>
>
> don't forget to CC the mailing-list :)
>
>
> > Out of the 5 possible causes you listed, we probably can't do much
> > about the other ones. But we can control the above two from our end. I
> > suppose that most 'modern' browsers nowadays should be able to do TLS
> > v1.0, and SSLv3 is considered as a weaker choice (But I wonder if it
> > will make more compatible for clients to support both TLSv1.0 and
> > SSLv3?). The specific ciphers we've chosen is to speed up the SSL but
> > it might 'screen out' some clients.
>
> The issue is probably with embedded, mobile and outdated browsers.
> If you have a 5 year old Windows CE phone, chances are it will connect
> in SSLv3 only (for example).
>
>
>
> > We also see in the log that some clients connected/handshake
> > successfully initially on some page, but failed the handshake in
> > subsequent requests to other parts of the site.
>
> Keep in mind that a browsers may open a connection to accelerate a
> _possible_ future HTTP transaction - and if the users doesn't request
> another page, the connection will just be dropped.
>
> Those optimizations in browsers can trigger warnings on the server-side.
>
>
>
> > Any suggestion on making SSL as much compatible as possible while
> > keeping it fast?
>
> You may enable SSLv3 again and monitor the log.
>
>
>
> Regards,
>
> Lukas

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