I sent Brian's e-mail address to Madhavi offline.

-- Bhaskar

On Thu, 2004-11-11 at 11:52, Madhavi Bagepalli wrote:
> Do you have Mr. Brian Lord's contact info (e-mail and/or phone number)? If 
> you can give me his info that will be helpful.
> 
> Thanks
> Madhavi
> 
> 
> 
> >From: "Nancy E. Anthracite" <[EMAIL PROTECTED]>
> >Reply-To: [EMAIL PROTECTED]
> >To: [EMAIL PROTECTED]
> >Subject: Re: [Hardhats-members] Patient's Insurance Info
> >Date: Thu, 11 Nov 2004 11:59:26 -0500
> >
> >The one that probably knows all about this is Brian Lord, if someone can 
> >give
> >him a heads up that his ears should be burning, maybe he will chime in on
> >this.
> >
> >Anyway, I suspect the reason is that these are batch process after being
> >reviewed to protect the VA from fraud charges, and then sent to the 
> >clearing
> >house of choice, or whatever.
> >
> >Since you can be charged with fraud for both underbilling and overbilling 
> >when
> >there is Medicare or Medicaid billing involved, it pays to check and 
> >recheck.
> >
> >On Thursday 11 November 2004 11:23 am, Madhavi Bagepalli wrote:
> > > I was looking at the listman functions and found that actions enclosed 
> >in
> > > parenthesis are not available to the user. What could be the reason for 
> >an
> > > action to be unavailable to a user?
> > >
> > > --Madhavi
> > >
> > > >From: "Madhavi Bagepalli" <[EMAIL PROTECTED]>
> > > >Reply-To: [EMAIL PROTECTED]
> > > >To: [EMAIL PROTECTED]
> > > >Subject: RE: [Hardhats-members] Patient's Insurance Info
> > > >Date: Thu, 11 Nov 2004 09:36:08 -0600
> > > >
> > > >Even when I refer to the items number, PE=3, I get the same response - 
> >PE
> > > >is not a valid selection.
> > > >
> > > >Madhavi
> > > >
> > > >>From: "Cameron Schlehuber" <[EMAIL PROTECTED]>
> > > >>Reply-To: [EMAIL PROTECTED]
> > > >>To: <[EMAIL PROTECTED]>
> > > >>Subject: RE: [Hardhats-members] Patient's Insurance Info
> > > >>Date: Wed, 10 Nov 2004 14:01:59 -0700
> > > >>
> > > >>That message, "<option> may not be selected at this time" is coming 
> >from
> > > >>the
> > > >>List Manager.  I'm guessing you didn't tell it what entry you wanted 
> >to
> > > >>"Process".  List Manager "actions" (e.g. Process Entry, Expand Entry,
> > > >>etc.)
> > > >>that refer to one or more list items, must have the item number 
> >accompany
> > > >>the action abbreviation, e.g. enter "PE 3".
> > > >>
> > > >>-----Original Message-----
> > > >>From: [EMAIL PROTECTED]
> > > >>[mailto:[EMAIL PROTECTED] On Behalf Of 
> >David
> > > >>Sommers
> > > >>Sent: Wednesday, November 10, 2004 11:32 AM
> > > >>To: [EMAIL PROTECTED]
> > > >>Subject: RE: [Hardhats-members] Patient's Insurance Info
> > > >>
> > > >>Yeah - that sounds more like a process/workflow issue than a technical
> > > >>one (missing key, bad setting, etc).  I'll be of little help since I'm
> > > >>not in the biz (so I can't connect 'A' typical process to the VistA
> > > >>screens) and I'm not familiar with that particular package.  Hopefully
> > > >>someone else on the list can help you.
> > > >>
> > > >>Have you checked any documentation on the matter?  Sometimes,
> > > >>*sometimes*, you can find a good step-by-step process in them.
> > > >>
> > > >>/David.
> > > >>
> > > >>-----Original Message-----
> > > >>From: [EMAIL PROTECTED]
> > > >>[mailto:[EMAIL PROTECTED] On Behalf Of
> > > >>Madhavi Bagepalli
> > > >>Sent: Wednesday, November 10, 2004 1:19 PM
> > > >>To: [EMAIL PROTECTED]
> > > >>Subject: RE: [Hardhats-members] Patient's Insurance Info
> > > >>
> > > >>Hi David,
> > > >>
> > > >>I looked at the routines that does the verification thing and it 
> >looked
> > > >>like
> > > >>I have to have the IB INSURANCE SUPERVISOR key to do what I want to 
> >do.
> > > >>And
> > > >>as I said, I already have the key.
> > > >>
> > > >>Anyway, may be you can find something that I might have missed, so I
> > > >>will
> > > >>give you the details of what I am trying to do. I am trying to 
> >register
> > > >>a
> > > >>patient and enter his/her insurance information into the system. WHen 
> >I
> > > >>do
> > > >>that, it says that the insurance information has been entered in to 
> >the
> > > >>buffer file. So, I looked at the INSURANCE BUFFER file and patients
> > > >>entry
> > > >>was in the file. SO, now I try to process the information using the
> > > >>PROCESS
> > > >>INSURANCE BUFFER option and that is when I am getting the screen I
> > > >>previouly
> > > >>emailed.
> > > >>
> > > >>Well, it does not say I do not have the privileges to access the 
> >option.
> > > >>
> > > >>But, when I try to choose an  action in the listman screen, such as
> > > >>"Process
> > > >>Entry", it says - ">>>  Process Entry may not be selected at this
> > > >>point."
> > > >>
> > > >>I hope i have explained by problem in detail. If you need to know 
> >more,
> > > >>please let me know and I will give you more details.
> > > >>
> > > >>Thanks,
> > > >>Madhavi
> > > >>
> > > >> >From: "David Sommers" <[EMAIL PROTECTED]>
> > > >> >Reply-To: [EMAIL PROTECTED]
> > > >> >To: <[EMAIL PROTECTED]>
> > > >> >Subject: RE: [Hardhats-members] Patient's Insurance Info
> > > >> >Date: Tue, 9 Nov 2004 14:42:42 -0500
> > > >> >
> > > >> >Do you get an error message like "You do not have access privileges 
> >to
> > > >> >..."?
> > > >> >
> > > >> >I had a similar problem with something else.  The cool thing about a
> > > >> >Full Source system is that you can search the routines for that 
> >error
> > > >> >message.  Read the code around there (in my case it was DG) and see
> > > >>
> > > >>what
> > > >>
> > > >> >Key it was trying to check.  You then add that key to your NEW 
> >PERSON
> > > >> >file.
> > > >> >
> > > >> >I'm sure someone else can respond with a direct answer but this 
> >method
> > > >> >definitely works for other scenarios as your trying to learn the
> > > >>
> > > >>system.
> > > >>
> > > >> >Learning M and reading the workflow does help a lot, if and when you
> > > >>
> > > >>can
> > > >>
> > > >> >read/learn M.
> > > >> >
> > > >> >Otherwise, if you type out the message verbatim - I can probably 
> >find
> > > >> >your key real quick.
> > > >> >
> > > >> >/David.
> > > >> >
> > > >> >
> > > >> >-----Original Message-----
> > > >> >From: [EMAIL PROTECTED]
> > > >> >[mailto:[EMAIL PROTECTED] On Behalf Of
> > > >> >Madhavi Bagepalli
> > > >> >Sent: Tuesday, November 09, 2004 2:30 PM
> > > >> >To: [EMAIL PROTECTED]
> > > >> >Subject: [Hardhats-members] Patient's Insurance Info
> > > >> >
> > > >> >Hi all,
> > > >> >
> > > >> >What keys and/or permissions do I need to have to process the 
> >Insurance
> > > >> >Information for a patient? I assigned myself DG ELIGIBILITY and IB
> > > >> >INSURANCE
> > > >> >SUPERVISOR keys in order to verify and process the insurance
> > > >>
> > > >>information
> > > >>
> > > >> >via. the PROCESS INSURANCE BUFFER option. Even after doing that, I 
> >am
> > > >> >not
> > > >> >able to process any entry. I get the following screen -
> > > >> >
> > > >> >Insurance Buffer List                                       Nov 09,
> > > >> >[EMAIL PROTECTED]:25:20                                        Page:  
> > > >> >  1 of   
> >  1
> > > >> >Buffer File entries not yet processed.   (sorted by Patient Name)
> > > >> >     Patient Name            Insurance Company  Subscr Id   Src
> > > >>
> > > >>Entered
> > > >>
> > > >> >iIEYH
> > > >> >1    xxxxx,xxxxxxxxx    6718  MEDICARE                       INTV
> > > >> >11/04/02
> > > >> >   I
> > > >> >2    yyyyy,yyyyyyyyy     1332  MEDICARE                       INTV
> > > >> >11/09/04
> > > >> >3    zzzz,zzzzzzzzzzzzz  4757  AETNA                          INTV
> > > >> >11/04/02
> > > >> >4    aaaaa,aaaaaaaaa  4149  BLUE CROSS/BLUE S  118881      INTV
> > > >> >11/04/02
> > > >> >
> > > >> >
> > > >> >           Enter ?? for more actions
> > > >> >     (Process Entry)     (Expand Entry)     (Sort List)
> > > >> >     (Reject Entry)      (Add Entry)        X   (Exit)
> > > >> >Select Action: Quit//
> > > >> >
> > > >> >
> > > >> >Any suggestions?
> > > >> >
> > > >> >Thanks in advance,
> > > >> >Madhavi Bagepalli
> > > >> >
> > > >> >_________________________________________________________________
> > > >> >Don't just search. Find. Check out the new MSN Search!
> > > >> >http://search.msn.click-url.com/go/onm00200636ave/direct/01/
> > > >> >
> > > >> >
> > > >> >
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> >--
> >Nancy Anthracite
> >
> >
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