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That is interesting because NOIS is officially being
discontinued in the VA system to be replaced by REMEDY this month.
-------Original
Message-------
Date:
03/07/05 06:11:07
Subject:
Re: [Hardhats-members] Introducing NOIS on OpenForum
From the VA VistA Documentation:
What’s NOIS
NOIS stands for National On-Line Information
Sharing. It is a computer
program that provides a means of logging and tracking
problems
associated with the daily operation of computer systems
within VistA.
Documenting problems provides a means to find and
disseminate solutions
to those involved in support, development, and
management.
NOIS can be used for many purposes.
Support – to track and resolve reported problems.
Development – to track problems that require program
changes.
Management – to ensure resources are being used
appropriately and ensure
problems are resolved.
Quality Control – to ensure that problems to be fixed in
future releases
are corrected.
Documentation – to find common problems useful for
incorporation into
troubleshooting guides.
IRMS – to log problems at their local facility.
Simply put, NOIS is a logbook of requests for service.
Frederick D. S. Marshall wrote:
> Dear friends,
>
> I have spent the weekend configuring and testing
NOIS on OpenForum. We
> are now ready to begin accepting NOIS calls about
Kernel, File Manager,
> and other VistA Infrastructure packages.
>
> Sincerely yours,
> Rick Marshall
> President, WorldVistA
>
>
>
>
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