And the herd of sheep continues to march ever onward toward and over the
edge of the cliff while a few "black sheep" continue to attempt, in vain, to
get their attention to tell them that disaster lies ahead!

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Friday, May 06, 2005 11:40 AM
To: [email protected]
Subject: [Hardhats-members] VA Aims To Build Congress' Faith In Tech Upgrade

Taken from the National VA News Summary. 
http://vaww.newslink.va.gov/summary/2005/05-05-05.pdf
TBO=Tampa Bay Online)

TBO News, 5/4/05
VA Aims To Build Congress' Faith In Tech Upgrade
By RICHARD LARDNER
TAMPA - The largest hurdle facing a major computer upgrade at veterans
hospitals
nationwide is convincing a skeptical Congress that government managers can
handle the
job, according to officials involved with the project.
The congressional concern stems from a recent critical review of the
Veterans Affairs
Department effort, called HealtheVet, and the failure last year of a less
ambitious technology
upgrade at Bay Pines VA Medical Center in St. Petersburg. ``We've had some
failures,''
Robert McFarland, the VA's chief information officer, said Thursday. ``I
would say that not
only Congress but our stakeholders and some people inside the VA are very
suspect of
anything we start to do.''
When he took over as the VA's top technology official 14 months ago, the
department lacked
the management skills and oversight tools needed to handle a large
modernization program,
McFarland said.
Those shortcomings were largely responsible for the troubles with the Core
Financial and
Logistics System. The VA was forced to terminate CoreFLS last year after it
failed a ninemonth
trial at Bay Pines. New procedures and staff have been brought in to address
those
problems, McFarland said. As a result, he is confident the technical
challenges will be
overcome. ``We got it,'' McFarland said of the need to reform the
department's business
practices.
The VA has requested $311 million in the 2006 budget for HealtheVet.
McFarland said he is
not certain all the money will be provided until the VA's fiscal year 2006
appropriations bill is
approved by Congress this year.
The VA and McFarland got a vote of confidence last week from Senate Veterans
Affairs
Committee Chairman Larry Craig, R-Idaho, who called HealtheVet a work in
progress. ``But
it is a step in the right direction and should ultimately help veterans
[have] better access to
the VA health care system and, more importantly, help veterans have more
control over their
own health care,'' the senator said in a written statement.
McFarland has the expertise ``to make this system work,'' Craig added.
Old Versus New
HealtheVet is expected to cost $2.2 billion through 2009, according to the
VA. The project is
aimed at replacing an existing patient record system known as VistA, which
supports day-today
operations at VA health care facilities.
VistA is a solid system, but it's old, too expensive to maintain and based
on proprietary
technology, McFarland said.
HealtheVet, he said, will be built on commercially available systems and
therefore be able to
interact with other platforms in the VA's inventory. ``We've reached the
point where we have
to redesign this,'' he said. ``It'll be much less costly in the long run,
and performance will be
better.''
Daily News Summary (Cont.) Page 31 of 61
To avoid the pitfalls that doomed CoreFLS, McFarland asked a federally
funded research
and development center at Carnegie Mellon University in Pittsburgh to
conduct a thorough
assessment of HealtheVet, which is early in the planning stages.
The harsh findings were delivered to the VA in February and indicated
HealtheVet would
meet the same fate as CoreFLS without key changes.
The project was ill-defined and technologically risky, and it lacked strong
program
management, according to the report. ``The VA cannot stay with VistA,
however, current
plans are not realistic given the complexity and magnitude of [HealtheVet]
and the VA's
ability to carry them out,'' according to the report, which the VA provided
to The Tampa
Tribune.
Paradoxically, McFarland said the harsh results were welcomed by the VA
because they
exposed the risks before the project was too far along. ``The idea was to
have holes shot in
that project plan by people who really understand how you manage large-scale
projects,'' he
said.
The department didn't do that with CoreFLS and paid a heavy political price.
Changing Plan
``For once the VA did it right,'' said McFarland, who spent 33 years in the
commercial
computer industry before coming to the VA. ``There is not a large-scale
program in the
private sector or the government sector that initially doesn't have lots of
holes in it when you
put it together.''
The VA has made significant adjustments in its HealtheVet strategy over the
past three
months, he said.
If the issues raised by Carnegie Mellon are not adequately addressed, the VA
won't move
forward with the project, he said. However, McFarland doesn't see that
happening. ``I think
we have a handle on what we have to do,'' he said.
Despite Sen. Craig's support, there is less confidence in the House of
Representatives.
Rep. Steve Buyer, R-Indiana, who is chairman of the House Veterans' Affairs
Committee,
has recommended withholding the $311 million for HealtheVet until questions
about the
proposed system are answered.
The CoreFLS failure cost taxpayers nearly $272 million and caused major
upheaval at the
VA. Several high-ranking department officials in Washington and at Bay Pines
resigned or
were reassigned.
In addition, the VA and the U.S. Justice Department have opened civil and
criminal
investigations to determine why the project fell apart and whether there was
any criminal
wrongdoing.
McFarland acknowledged the repercussions of the failed project but said that
doesn't weigh
on him. HealtheVet is one of several major information technology projects
his office is
responsible for managing. ``Certainly it's one of our larger ones and we
want to do it right,
but we have a lot riding on all our projects,'' he said.
Daily News Summary (Cont.) Page 32 of 61
Silva Royer, Florida commander of Disabled American Veterans, also hopes the
VA gets it
right. ``I'm just a little bit skeptical,'' she said of the HealtheVet plan.
``I think they need to do
the research and make sure it's going to work this time.''


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