"In the beginning of a change, the patriot is a scarce man, and brave, and hated and scorned. When his cause succeeds, the timid join him, for then it costs nothing to be a patriot." Mark Twain
Physician resistance to CHANGE is often underestimated. Harvard Business Review, in the 80's published a classic on how change occurs. "Before change can take place key organization members who are to adopt new attitudes and behavior must be dissatisfied with the status quo. This "dissatisfaction" with the status quo must be sufficiently deep that they have begun to feel a loss of confidence in themselves and their organization. "Dissatisfaction" that leads to such loss of confidence is essential because it is the source of energy or motivation for the change and major organizational change requires an enormous amount of energy." A few years ago (1978), I visited a physicians office who had the "very best medical billing system." This practice was operating with magnetic cards and the physician thought I was crazy using a disk based system - never mind his program cost more than the disk based system. Suffice it to say I know of no group more opposed to shifts in the status quo. In 1987, because of alleged "flawed statistics", the AMA and AHA managed to kill the Medicare Hospital Statistical report - later validated by IOM. When presented with change, our first response is often spend a lot of energy trying to prove the "old way" is better and the system "ain't broke." Present company excepted - of course. thurman > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:hardhats- > [EMAIL PROTECTED] On Behalf Of Greg Woodhouse > Sent: Thursday, June 16, 2005 10:30 AM > To: hardhats-members@lists.sourceforge.net > Subject: Re: [Hardhats-members] Human factors (was: 20th century) > > I don't disagree, but people won't use a tehnology because the only > alternative is paper. We still need to ask how we can make the software > usable (and useful) for health care professionals, and then produce > software that meets their needs. If a product is painful to use, people > will avoid using it, no matter how logical the arguments you or I can > muster as to why they "should" use it might seem. > > --- Ruben Safir <[EMAIL PROTECTED]> wrote: > > > > Generally the systems that have been built are not good. But, > > nothing > > is worse than paper and the medication error rates and the billions > > of > > dollars in costs due to injury make that crystal clear. > > > > Ruben > > > > > "The most profound technologies are those that disappear." > --Mark Weiser > > ==== > Greg Woodhouse > [EMAIL PROTECTED] > [EMAIL PROTECTED] > > > > > > > ------------------------------------------------------- > SF.Net email is sponsored by: Discover Easy Linux Migration Strategies > from IBM. Find simple to follow Roadmaps, straightforward articles, > informative Webcasts and more! Get everything you need to get up to > speed, fast. http://ads.osdn.com/?ad_id=7477&alloc_id=16492&op=click > _______________________________________________ > Hardhats-members mailing list > Hardhats-members@lists.sourceforge.net > https://lists.sourceforge.net/lists/listinfo/hardhats-members ------------------------------------------------------- SF.Net email is sponsored by: Discover Easy Linux Migration Strategies from IBM. Find simple to follow Roadmaps, straightforward articles, informative Webcasts and more! Get everything you need to get up to speed, fast. http://ads.osdn.com/?ad_id=7477&alloc_id=16492&op=click _______________________________________________ Hardhats-members mailing list Hardhats-members@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/hardhats-members
