On Tue, 19 Jul 2005, Thane Sherrington wrote:

I agree. And it's easier for the customer. Which would you prefer if you didn't know anything about computers: Virus and spyware removal - $32 or Virus and spyware removal - $45 per hour and it could take two or more hours, but we can't say until we're done?

well, consider this:

Company X does it for $90/hr, company Y does it at $100/hr, you do it for $32 flat fee.

First thing I would wonder as a customer is "Why is his price so much lower than all these big companies?"

Being that much lower than your competition can push the customers to your competition as well, people distrust a price that seems strange to them.

Maybe a "Why is our price so much lower" FAQ?


Christopher Fisk
--
Homer:  Little baby batter, Can't control his bladder!
Burns:  Mmm...Crude, but I like it.  What do you say we freshen up out
little drinkie poos?
Homer:  Don't mind if I do.
        Dancin' Homer
cBlog: http://chris.uasoft.com/

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