Then I would advise them to install encryption software & keep the data
backed up. In 10 years of working in shops I never got that as an excuse
as to why they wouldn't bring the machine in,
That "close at hand" is why the only way I will go back to repairing is
to have a shop they can drop the machine off at. I am not there to fix
the pc AND explain what it is I am doing because if they understood what
I was doing, they wouldn't of needed me in the 1st place. In fact this
is the primary reason I don't do repairs anymore, too many idiots with
too many idiotic questions, all quick to complain at about the cost
after they screw up & chew off your ear while fixing their mistakes.
CW wrote:
Slight difference though; the car doesn't contain nudie pictures of their wife, their checkbook, and video of that wild party in Cabo San Lucas. :) ..
Most people have stuff in their PC maybe they don't want to be in the hands of
others, free to be spread at will or copied off for some tech guy in his
house.. so they like to keep it close at hand; never leave there house, so they
can make sure there data.. and certain things.. never leave.
I know this sounds silly, but just my experience.
CW
-----Original message-----
From: warpmedia [EMAIL PROTECTED]
Date: Tue, 19 Jul 2005 09:52:44 -0500
To: The Hardware List [email protected]
Subject: Re: [H] Disposable computers
And what retail repair business does HP run?
I stand by my statement that by trying to be a "good guy" you are
stealing from yourself. Though I agree the customer is much better
served by bringing the machine to you to be work on at your convince vs.
paying inflated on-site charges. I mean, what car repair place comes to
your house & fixes your engine or changes your breaks??? =)
Wayne Johnson wrote:
At 11:14 AM 7/19/2005, warpmedia typed:
They're charging a set fee (and insane one) and getting it for
REPEATED bad work on a daily basis. So yes, those of you charging less
or feeling you need to give a customer a break are ripping yourselves
off.
Are you kidding? We're killing HP. <lol>
See
<http://www.cbsnews.com/stories/2005/07/19/ap/business/main709913.shtml>
where it talks about them cutting 14,500 Jobs especially in the area of
[you guessed it] support.
----------+----------
Wayne D. Johnson
Ashland, OH, USA 44805
<http://www.wavijo.com>
