From the broad_band discussion list: +++++++++++++++++++++++++++ Subject: RE: [broad_band] Verizon DSL Reply-To: [EMAIL PROTECTED] Content-Type: text/plain; charset=US-ASCII Content-Transfer-Encoding: 7bit
LOL! They gave me a dedicated line right to my DSL modem, and all is working beautifully now. Faster speed too! They mentioned that it is typical of Verizon Online to give customers the run-around like they gave me before sending them (the actual he-man type tech) out to actually work at someone's home. They said they usually get people who are just livid and screaming by the time they get to them. And they said that Verizon has lost a lot of business in this area because their telephone CSR's are so terrible. Interesting... Diane ++++++++++++++++++++++++++++++++++++++++++ Robert Turnbull, Toronto, Canada