Their settlement is genious.  They upgrade your service 1 level for 1 month
(free).  But you must remember to discontinue the extended service the next
month, or you will be charged the higher rate and keep the new plan ;) 




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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of rls
Sent: Wednesday, November 02, 2005 8:41 PM
To: 'The Hardware List'
Subject: RE: [H] Netflix Class Action Lawsuit Settlement

Well you were luckier than I,

Had them send the wrong DVD, notified them, they never bothered to resend
the movie upon notification as they once did - Next I got a notice from them
that I SENT THEM the wrong DVD, then I waited 2.5 weeks to finally get the
movie. 

They also had dragged out their normal return of a DVD to about a week and a
half - that's the way its been for the past 2.5 months. I complained twice,
never got a reply. - So I cancelled - maybe do the blockbuster if they have
the 3 months for 9.95 promotion still - or better yet see what it would take
to mount an HDTV anntenaes and record the shows that I would care to watch
for viewing when I had nothing better to do.

Bob

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Greg Sevart
Sent: Wednesday, November 02, 2005 9:03 PM
To: The Hardware List
Subject: Re: [H] Netflix Class Action Lawsuit Settlement

Consider yourself lucky, then. I had service for approximately 2 years, and
I consistently watched them sit on my discs for 1-2 extra days. When the KC
distribution center became operational, my transit times improved, but that
was when I really started to notice them not processing my returned discs. I
finally got sick of it and switched to Blockbuster...but they're even worse,
heh. I've had more discs broken and incorrect in 2.5 months with Blockbuster
than I had in >2 years with Netflix.

Greg

----- Original Message -----
From: "CW" <[EMAIL PROTECTED]>
To: "The Hardware List" <[email protected]>
Sent: Wednesday, November 02, 2005 11:53 AM
Subject: Re: [H] Netflix Class Action Lawsuit Settlement


> I'm not sure I buy that.  I normally go through about 20-30 movies a 
> month, and have for the last three years.  Outside of some films being 
> "out of stock" I always get very quckly.. (though I can't understand 
> how "Lord of the Beans" already has a long wat ;(
>
> -----Original message-----
> From: "Greg Sevart" [EMAIL PROTECTED]
> Date: Wed,  2 Nov 2005 11:39:36 -0600
> To: "The Hardware List" [email protected]
> Subject: Re: [H] Netflix Class Action Lawsuit Settlement
>
>> The problem here isn't so much that the subscriber was upset that 
>> DVDs took
>>  >1 day to arrive as it is that Netflix, through an established, 
>> automated business process, willfully added delays in processing to 
>> heavy renters in an effort to improve their profit margins. If a 
>> subscriber rented more than x movies a month for y months, then they 
>> would start to add one or two days of processing time before shipping 
>> out the next disc. This, as I am sure you can agree, is clearly 
>> wrong, and validates claims of deceptive marketing.
>>
>> Greg
>>
>> ----- Original Message -----
>> From: "Brian Weeden" <[EMAIL PROTECTED]>
>> To: "hwg" <[email protected]>
>> Sent: Wednesday, November 02, 2005 9:54 AM
>> Subject: [H] Netflix Class Action Lawsuit Settlement
>>
>>
>> >I just got an email about this today:
>> >
http://netflixfan.blogspot.com/2005/11/netflix-proposes-settlement-in-chavez
.html
>> >
>> > What the hell is this world coming to?  Someone was outraged that 
>> > they couldn't literally rent "unlimited" DVDs and they sometimes 
>> > took longer than 1 day to arrive?  Gimme a break.  No wonder we 
>> > can't get any real problems solved.
>> >
>> > I have been a Netflix customer for 5 years and have never, ever had 
>> > anything to complain about.  In fact, I am happier with their 
>> > product than many other companies out there.
>> >
>> > --
>> > Brian
>> >
>> >
>>
>>
>
> 


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