hmm.. I wonder if it's Quicktime thats gumming up the works? We
uninstalled iTunes, but QT is still on there. I'll try deleting that one as
well...
thanks!
----- Original Message -----
From: "Chris Reeves" <[EMAIL PROTECTED]>
To: "'The Hardware List'" <[email protected]>
Sent: Monday, January 02, 2006 10:08 AM
Subject: RE: [H] iTunes error..
It's actually an apple issue. I you have a previous version of Itunes or
Quicktime on your PC (7.0.2 or so) then it can't seemingly update it to
7.0.3, which is required for the new Itunes issues.
You can get it on it's own, install it and normally it fixes the problem:
http://www.apple.com/quicktime/download/standalone.html
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-----Original Message-----
From: [EMAIL PROTECTED] [mailto:hardware-
[EMAIL PROTECTED] On Behalf Of Veech
Sent: Monday, January 02, 2006 11:52 AM
To: The Hardware List
Subject: [H] iTunes error..
Happy New Year!!
I need an assist on getting iTunes up and running. My kids installed it
on
their computer quite a while back, I deleted it a couple of months ago
mistakenly thinking it was a source of illegal downloads. Turns out it
was
Limewire that was the culprit, which I deleted as well.
So the kids got iPods for Christmas, and we tried loading iTunes back
onto
the computer from the CD that came with. It seemed to load ok. However
when we click on the shortcut to open it, an error message comes up, the
one
that says "this program has encountered an error, do you want to notify
Microsoft?" I've gone through all the steps, completely removed the old
installation (I think), did the "repair" option on the new install,
everything I can think of. We can't get the new iTunes install to open.
Anyone have any experience with this problem and can offer advice?
thanks,
Veech
