----- Original Message ----- From: "Christopher Klein" <[EMAIL PROTECTED]>
To: "'The Hardware List'" <[email protected]> Sent: Wednesday, April 05, 2006 10:18 PM Subject: RE: [H] Microsoft Says Recovery from Malware Becoming Impossible
That takes way too much time. Boot from CD and clean it from there.
Oh, I forgot that few cases are similar to the misnamed Enlight case. Pitstop should have been their name, not Enlight. Put a fully assembled (right from being in use by the customer) Enlight case computer on my bench and I have the completely disconnected 3.5 bay frame in my hands within 25 seconds. It takes another 5 seconds to hook it to my shop computer which is kept on a shelf at eye level with its side open, ready to work. Then booting to a Windows XP operating system is far quicker than booting to a CD.
I love working out of my home as I can have the equipment that I need. How many bench techs who work for a business have flat panel shop monitors (the space savings are worth the cost)? How many have a computer sitting at eye level with side open with 4 IDE and 2 SATA channels available to do testing, virus scanning and hardware testing? How many have an office computer to do their paperwork, Internet access and other computer related tasks on? Both my shop computer and my office computer are for me, only. My wife has her own computer in another room. How many have a second workstation wired to share one monitor, keyboard and mouse with 2 computers?
By having dedicated equipment I was able to run Spinrite for 10 hours on a drive and then run Scandisk for another 4 hours on the same drive and patch it up just enough to recover the customer's important data. I did this without interfering with my normal operations in my shop. I recover their data for free if they buy a new computer from me or for a reasonable fee if they are simply getting a new hard drive. If they choose to do no business with me, I charge them $50.00 for a DVD with their data on it. In my area many choose to do no business with me. They just want to drop back by and pick up their hard drive that I put 10+ hours of repair and recovery time in and copied its data to a DVD before it totally crashed. Hard drives seem to know when their owner is a cheap bastard and crash after I get the data onto a DVD but before the customer picks it up.
Albany, Georgia is an area where people do not haggle over the price of a new forty grand vehicle but want to haggle for 3 days over a thousand dollar computer and then either go buy a five hundred dollar Wal*Mart special or a three grand dell, no haggle, of course!
Chuck
