[H] OT Weird email un killable

[Harvey Best]

Hey,
 
Got a List email with the title of,  info as follows
 

Wayne Johnson   re:[H] re:Dell restore disks - WAS: Dells Remote Assistance
 
If I click on this email in ANY way, my email viewer crashes. I mean dead down.
 
I am using Windows Live Mail Beta
 
I sent a support request and they gave me the following info:
 

We understand that you are unable to use the Windows Live Mail service properly. We apologize for any inconvenience this is causing you.
In order to solve this issue, please implement the following steps.
Optimize Microsoft Internet Explorer and then reset its default settings:

1. Click on Start and then Run.
2. Type inetcpl.cpl in the blank box and click OK.
3. On the General tab, click Delete Cookies.
4. When you are prompted to confirm, click OK.
5. Click Clear History. When you are prompted to confirm, click OK.
6. Click Delete Files, select the Delete all offline content check box, and then click OK.
7. Click Settings.
8. Adjust the amount of disk space to use setting to 100 megabytes (MB).
9. Click View Files.
10. When the View Files window appears, press CTRL+A to select all the files, and then press DELETE.
11. When you are prompted to confirm, click yes, and then close the window.
12. Click OK to close the Settings dialog box.
13. Click the Security tab.
14. Click the Internet icon, select Default Level if it is available, and then click Apply. Repeat this step for the Restricted, Trusted, and Local Intranet zones.
15. Click the Restricted icon, and then click Sites.
16. Select a listed site, and then click Remove. Repeat this step until all the sites are removed from the list. Click OK when you are finished.
17. Click the Privacy tab.
         Note In some versions of Internet Explorer, the Privacy tab does not exist. If you do not see this tab, go to step 20.
18. Click Sites. If Sites is unavailable, click Edit. If sites appear under Managed Web sites, click Remove All, and then click OK.
19. Click Default if it is available, and then click Apply.
20. Click the Connections tab.
21. For each item that is listed under Dial-up and Virtual Private Network settings, follow these steps:
       Select the item, and then click Settings.
       Clear all the check boxes, and then click OK.
22. Click LAN Settings.
23. Clear all the check boxes, and then click OK.
24. Click the Advanced tab.
25. Click Restore Default, and then click Apply.
26. Click the Content tab.
27. Click Clear SSL State. Skip this step if Clear SSL State is unavailable.
28. In the Personal information section, click AutoComplete.
29. In the AutoComplete Settings dialog box, click Clear Forms, and then click OK.
30. Click Clear Passwords, and then click OK.
31. Click OK to close the AutoComplete Settings window.
32. Click OK to close Internet Options.

Make sense? Is there an easier way??? I use XP all patches. I use Norton AV, Zone Alarm Pro always updated. I haven't seen any talk of a virus etc. on "the List". But, with the death of my brother a week ago Thursday I might have missed it.
Any and all ideas appreciated. I haven't gone through M$ set of instructions yet. But I need to get rid of that email. But any click on it. Complete Email crash down to Xp's desktop.
 
Thanks Harvey Hbest

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