At 04:01 PM 17/08/2006, Ben Ruset wrote:
I lump Acer in with the whitebox category.
You do know they are one of the largest computer manufacturers in the world?
Since when has making a product affordable been a bad thing?
Affordable is one thing. Cheap to the point of low margins eroding quality and service is another. Dell is in the latter camp.
They have skimped on support. According to Dell they're addressing that problem. It's rare for a company to come out and say "we suck and we're trying to fix it" which to me is pretty refreshing.
And they've skimped on quality and QC, as is clear illustrated in battery issue. Will they address that too? And if so, will it save them? Selling on price is one of the worst worlds to be in. Anyone can take that away from you.
T
