Brian,
I use Word03 also and have never seen this; even with a dorked normal.dot.
As you mention some toolbar from adobe, I'd kill adobe. I have been seeing
increased popups for adobe external of Word lately. What version of adobe
are you
using? Heck, even my older Brother is getting ready to fire adobe after 8
years!
Best,
Duncan
At 14:39 01/21/2008 -0500, you wrote:
Just started a couple days ago. When I launch Word 2003 either from
command line, shortcut, or by double-clicking a doc file it
immediately presents a crash screen. If I tell it to load in safe
mode it works fine. Otherwise it just keeps on crashing.
I did some googling and it turns out this could have several problems.
One is a corrupt Normal.dot, the default template file. So I deleted
it and presto Word loaded fine. But when I closed Word it created a
new Normal.dot and then went back to it's crashing behavior again. So
the problem has to be deeper.
Another article mentioned it might be caused by bad temp files so I
nuked all of those. A third article mentioned disabling any global
templates and com add-ins that are present in the C:\Documents and
Settings\ username\Application Data\Microsoft\Word\Startup folder. I
checked and nothing there.
I can run Word with the wordwin.exe /a command just fine now but I'm
still bugged by what might have been the root cause. Any suggestions?
The only thing I can think is that the Adobe toolbars that keep
popping up (even though I tell them not to) are the cause. These are
the Contribute and ScanSoft PDF toolbars. I found out how to disable
the Contribute toolbar but it didn't help. As soon as Word wrote the
new Normal.dot it started crashing again.
--
Brian Weeden
Technical Consultant
Secure World Foundation
