What do they say when you call them?
DHSinclair wrote:
Ben,
I completely agree with this idea. But, I operate out of the current
TOS, and do not really want to get into a big pissing contest about "I
think your service sucks because......."
Yes, I could build/dedicate a single PC just to "talk" to the modem. To
what end?
Until I spend $$ proving my home is not a possibility, I have little
solid ground for the initial
1-800 phone call..............or did I miss something else? Well,
surely I have............ :)
And why I asked.....
Best,
Duncan
At 16:49 07/30/2008 -0400, you wrote:
So far you have no proof that the modem is suspect. Seems like it
would be a better idea to beat AT&T into giving you a new modem rather
than spend money to find out that the modem was not a problem.
DHSinclair wrote:
I have ATT/BellSouth dsl service.
The service is getting sketchy........
I use the WesTell 6100 dsl modem.
Yes, I do have it set for "bridge mode".
I'm sure this violates my TOS, but I was not willing to put
my entire lan on the subnet of the modem (192.168.2.x).
And yes, I do use a router for my lan. The router is my firewall.
OK. Have I missed some subtle setting in the modem?
I am willing to go through the task of "speaking" to the modem
and either re-train it, or, beat it into submission......again?...... :)
Other than this, are there other (3d party) dsl modems I can look at
to replace what I think is a real brick on my lan?
Thank you.
Best,
Duncan
