My wife just had a doozy come into the store. To begin with, we sell Acer laptops - don't sell Lenovo, never sold Lenovo.

A woman came in with a laptop in a case and said "my father bought this here in June. I lost my power adapter and I'm wondering if that's covered under warranty." My wife said, "No, that wouldn't be covered under warranty, but let's look at the laptop and see what power adapter it needs." So she pulls out a Thinkpad, and my wife says "Well, that wasn't not bought from us, because that's a Lenovo laptop and we only sell Acer, but we can get you an adapter." The woman answered, "No, I'm sure it was bought here and it's an Acer." My wife pointed at the IBM Thinkpad logo and said, "No...Acer doesn't make IBM Thinkpads, Lenovo does." "No," said the woman, "it's an Acer." My wife picked up our Acer plaque and said, "When you boot it up, do you see this logo, or an IBM logo." "I see that logo - Acer." was the reply, "I don't want to argue with you about it." "Ok," said my wife, let's turn it on and we'll see what logo comes up." "I can't," said the woman, "the battery's dead."

So she decided to take it home and check with her father and see if he thought it was an Acer. Should be an interesting conversation. The real question is: How does she dress herself in the morning?

T


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