Hrmm...interesting. She can access Gmail over SSL on another computer right?
And also, to verify it's the computer and not her, can anyone access Gmail
on that computer or is it broken for everyone there?
Well, she *might* have clicked on a fake gmail ssl site and "installed" that
cert and that's somehow making the real Gmail not work over SSL (isn't using
SSL for Gmail just an option btw?).
If that's the case then you can look for it and remove it; try going to
(well if it's IE) Internet Options, Content, Certificates and looking at
Trusted Publishers and select the fake/broken cert and remove it...
Fyi the way SSL works, the site cert is presented as part of the SSL
handshake when you go to the site, not usually locally stored on the
computer (unless you install it when prompted, or manually install it for
some reason), so this is the only way I can think of that the cert is not
working; unless there's a certificate link issues (messed up intermediate
cert), which I guess we could look into if this doesn't pan out...
BINO
-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Thane Sherrington
Sent: Friday, January 29, 2010 1:08 PM
To: [email protected]
Subject: Re: [H] SSL certificates
At 04:32 PM 1/29/2010, Bino Gopal wrote:
>Not sure what you mean...there isn't really a Gmail SSL cert on your
>computer persay (unless you accepted one when you shouldn't or something).
>You can usually manage the local cert store if needed, but can you describe
>in more detail what's going on?
I've got an odd situation where one computer on a network refuses to
send email through Gmail (either through Thunderbird or OE.) The
user says that she got a message about a certificate and click on
something and it stopped working. I was wondering if there is a way
for a certificate to get corrupted or deleted so that she can't
access Gmail (since Gmail uses SSL.) I could be completely wrong, of
course.
T
