Thanks, Duncan. My friend (and family) are very computer illiterate, so
everything has to be simple. That, plus, their camera on Skype doesn't
have good enough resolution for me to read things. I'm hoping as they
do this stuff, that I'll be able to correctly see what they're doing.
Once they have the cables hooked up correctly, then I have teamviewer
installed, so I can guide them through the rest.
I had AT&T DSL for a while, a few years back. Here's what it was like
to get it installed. I had to have two appointments, one to activate
the phone line and another to install the DSL. Once the DSL was
installed, I couldn't access the 'net for 24 hours (could never get a
good answer on that one). In all, it took most of a week before I was
online.
Here's what it took for Cox Internet. I got an appointment the next
business day. The modem was installed and I was online in two hours.
The only reason it took that long is that the technician was a newbie.
On 5/15/2014 5:52 PM, DSinc wrote:
Steve,
I spent 6 years using AT&T modems, not routers. Used 3 different
brands. Sorry, can not recall who
the MFG's were, but, I do recall they came to me pre-programmed for
the Bell South network I was on.
All I got was an RJ45 cable to my chosen router's WAN port. In 9/2010
I converted to Fiber service and,
I fired AT&T & BellSouth DSL service.
I seem to recall that any/all 'authentication' is done via the modem
and the service provider. LOL! Yes, Bro,
you have that last comment nailed down tight!
Duncan
On 05/15/2014 17:11, Steve Tomporowski wrote:
Does anyone have any experience with AT&T DSL Modems/routers?
This is what my friend down in Florida is hooked up to. What we need
to do is replace his old box with the one I sent him. As of right
now, I don't even know if that box is wired or wireless network.
It's situated next to the router and it's 8 years old, so I'm almost
sure that it's wired. So I'm assuming that all they need to do is
hook up the new box, turn it on and they'll be connected. All the
authentication is done by the modem/router. Or does AT&T do
something stupid? (boy, what a question, the answer is almost always
yes to that).
Thanks...Steve
