Yeah, without knowing exactly what the software is your options seem limited to contacting the place he bought the machine and/or doing a backup of important data and nuking it and installing a known good OS image.
On Tue, Nov 4, 2014 at 3:07 PM, Gary Jackson <[email protected]> wrote: > Have you talked to the rent to own place ? From what I can see, they > probably were the ones that put Trilock Plus on the PC. > > > Regards....Gary > > > -----Original Message----- > From: Hardware [mailto:[email protected]] On > Behalf Of Thane Sherrington > Sent: Tuesday, November 04, 2014 1:40 PM > To: [email protected] > Subject: [H] Odd thing with a rental computer > > I have a computer that was a rent to buy machine. It's paid for, but is > suddenly booting up (as soon as I press CTRL-ALT-DEL to login) with a > Trilock Plus screen (red screen) telling me the computer has been locked > because a virus has been detected. I don't think that's the case, but I > can't figure out what file is running to bring up the screen. > > Winlogon looks normal, as does Explorer.exe. What runs that early in the > boot process? The run entries in the registry appear clean as well. I'm > assuming it's a service, but so far I'm not sure which one. > > T > > > > > >
