Have them fix that, that's defective. On Fri, Jan 17, 2020 at 2:19 PM Bino Gopal <binogo...@hotmail.com> wrote:
> Yeah just as an update to this I did a lot more googling and it seemed > like some people were hoping it was some software issue (as I was too > really)-but I realized that if I plugged in an external KB that would show > if it was software or not-and lo and behold an external KB didn't have any > problems! > > So looks like it was def some sort of HW issue-the one I saw mentioned > most was that the KB ribbon cable gets worn/bent b/c of how tight it's in > there and the way it's bent and thus it eventually starts having issues and > just needs to be replaced...and I've had it almost 3 years now so I guess > it's about time... > > So I was going to just replace the cable but then they're like we have to > open the whole thing up so in case there's any issue with the KB do you > really want to chance it so I decided to just have them replace the KB > too... > > BUT in my model it turns out that you can't just replace the KB itself-it > doesn't exist on its own as it's attached to the top cover/part of it so > the whole thing has to replaced! So I went in to the local repair center > and they replaced the whole top cover and KB as one piece for $90 and the > keys work fine... > > BUT now the key travel and some of the key don't feel quite right-and a > couple of the keys keep popping off and I have to keep popping them back > on, and some others are sticking so it seems like this replacement KB is > not as good, so...yeah... 😝 > > Thanks for your input/help tho Lopaka! Much appreciated! > > BINO > > > -----Original Message----- > From: Hardware <hardware-boun...@lists.hardwaregroup.com> On Behalf Of > lopaka polena > Sent: Wednesday, January 8, 2020 11:19 AM > To: hardw...@lists.hardwaregroup.com > Subject: Re: [H] Weird sticky/not working keys on MSI laptop > > Some laptops are really easy to replace the keyboard. Look it up on > youtube and check it out. I put a new one in a Dell laptop a while back and > it only took about 10-15 mins. Some are not easy though.... > > lopaka > > On Wed, Jan 8, 2020 at 10:34 AM Bino Gopal <binogo...@hotmail.com> wrote: > > > So I thought it might be this and turned it all off (anything with any > > toggle under Settings, Interaction, Keyboard). > > > > Still no dice. None of the keys listed below (backspace, semicolon > > comma and right arrow and number pad slash) don't all work-well I > > apparently got it to type one comma as you can see after the backspace > > earlier in this sentence but not after that... > > > > Any further ideas...?! This is driving me crazy! It's still a fine > > laptop except for this one minor but super annoying issue...! Thanks > man. > > > > BINO > > > > > > -----Original Message----- > > From: Hardware <hardware-boun...@lists.hardwaregroup.com> On Behalf Of > > lopaka polena > > Sent: Thursday, January 2, 2020 1:12 PM > > To: hardw...@lists.hardwaregroup.com > > Subject: Re: [H] Weird sticky/not working keys on MSI laptop > > > > Did you disable sticky keys and filter keys settings ? I had a box > > that did this all the time and that is what was causing it. > > > > lopaka > > > > On Thu, Jan 2, 2020 at 12:49 PM Bino Gopal <binogo...@hotmail.com> > wrote: > > > > > Hey guys, this has been going on for a while now and I'm at a loss... > > > > > > Certain keys on my keyboard have stopped working properly...but it's > > > not as if the physical key itself is not working b/c I can get the > > > character to type fine if I use the SHIFT key on it for most of them > > > (that have that option). > > > > > > For example, my backspace key def stopped working right so I have to > > > use delete. If I slam it hard a bunch of times sometimes it > > > registers but most of the time it doesn't. > > > > > > But the semicolon key stopped working, but as soon as I hit SHIFT I > > > can get a colon to type pretty easily. But never a semicolon (on > > > occasion it's hard to get the colon to type too, but it eventually > > > works-but the semicolon never does...) > > > > > > The comma never works, but the lesser than sign works fine with SHIFT. > > > > > > Oh and the right arrow key stopped working which is super > > > annoying...the slash on the number pad doesn't work...ok this is > > > weird-it does work if I hold down SHIFT...so strange...!! Ok I just > > > figured out that I can get backspace to work if I hold down the > > > SHIFT key! The right arrow key also starts working that way, but it > > > does select text when used with SHIFT, which is what it's supposed > > > to do in that case-but I mean it moves the cursor right while doing > > > so, which I can't get it to do otherwise! Oh though holding down > > > CTRL and right arrow does advance it by each word (which is also how > > > that's supposed to work...) > > > > > > So the key is physically working but not being registered by the > > > system...it's an MSI GS73VR 7RF Stealth Pro from 2017 fully loaded > > > running the latest Win10 updates... > > > > > > > > > So this seems like some sort of driver/OS/software issue right? Any > > > ideas? Googling didn't uncover anything...any help desperately > > > appreciated guys! > > > > > > > > > BINO > > > > > > > > >