Tim Ellison wrote:
Geir Magnusson Jr wrote:

Tim Ellison wrote:
Is there some way to teach JIRA not to send so much mail?
Stop using it as a chat room. :)

So what is the right way to use JIRA?

 - people open an issue,
 - maybe comment with a test case
 - maybe attach a patch or two

So far, I think these are important.

 - I may comment on the issue, with comments that are relevant to that
specific issue

Also good to know, since it's equivalent to technical discussion on the dev list.

 - when I work on it I assign it to me, and say progress started

That's good to know too, since people can get an event driven picture of what's going on. However, this may be something we could reduce distro of...

 - when I'm done I resolve it
 - when the reporter has verified it they comment to say so
 - I close it as verified

ALl of these are important too :/


What steps should I stop doing?

It was a joke, referring to my continual plea to get some of the conversations out and into -dev@


Every state change produces mail to the world - even though it is likely
only of interest to the reporter, assignee, and watchers.  i.e. any way
to solve the problem rather than move it ;-)
Every change should be visible to everyone for maximum transparency, or
so I believe.  It would be a pain in the rear if one had to explicitly
sign up for each jira one was interested in.

Some people say every JIRA state change / comment is too much 'spam' --
you want to see them all ...

Yes, because mail is easy to delete, filter, ignore.

More importantly, I think a model that requires the community to individually add themselves to each JIRA as a watcher is one prone to failure of oversight. I know that I'd forget, and I believe that full flows like this sometimes catch the attention of a new person to participate. There also is the issue of archiving that mail stream... It could be that isn't as important because JIRA has the info, but OTOH someone might want to prove something was done with full exposure to the community.

I guess my answer right now is that given how we are currently using JIRA, I can't think of anything to cut out...

Now that it doesn't go to -dev@, it's easier for those that want to participate less?

Maybe we have a separate list for the jira flow that we ask every committer to sub to, but then people can just watch -dev@ and/or -commit@ and not have to deal with it?


That said, once the VM activity gets really honking, we'll probably need
a second stream for those...

Not sure why the VM is special here.

Not special, but different. It will be a separate group of people working on different things, so we may want to start segmenting the mail streams. People may really not care about VM stuff if the work on classlib stuff, or classlib stuff if they are focused on the JIT or something.

We'll have to see.

geir



Regards,
Tim

Leo Simons wrote:
Taking care of this now...

I will note that this makes it even more important for committers and
active contributors to subscribe to the commits mailing list - a lot of
important information is in those jira messages.

I will also note that it *also* makes it even more important that Jira
is not used for discussion - that really needs to happen here on the
mailing list where  everyone can track it. The ASF has had some bad
experience in the past with too much communication going via the issue
tracker; this isn't so much a guideline as it is a pretty hard
requirement.

- Leo

On Tue, Mar 07, 2006 at 08:17:45AM -0600, Archie Cobbs wrote:
Mark Hindess wrote:
Geir,  There are quite a lot of JIRA messages these days, perhaps it
is time to split the JIRA traffic to a separate list with a reply-to
set to harmony-dev.  Or perhaps just have them sent to the commit
list?
Yes, please... +1e6

-Archie

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