Serving the DIY Patron: Library Instruction at the Point of Need (ALA 
TechSource Workshop)

Meredith Farkas

Item Number: 1541-8959
Link: 
http://www.alastore.ala.org/detail.aspx?ID=4302&zbrandid=4634&zidType=CH&zid=16609880&zsubscriberId=1026624330&zbdom=http://ala-publishing.informz.net



Publisher: ALA TechSource

Price: $60.00
Please note: Group rates apply. Also, May 16th is 2nd day of Shavuot.  However, 
the sessions are archived.

Serving the DIY Patron: Library Instruction at the Point of Need (ALA 
TechSource Workshop)
A 90-minute workshop, Thursday, May 16, 2:30pm Eastern/1:30pm Central/12:30pm 
Mountain/11:30am Pacific
With the emergence of smartphones, tablets, and other mobile devices, 
librarians have been granted a new opportunity--to use the web and mobile 
devices to provide immediate services and resources to library users at their 
point of need. What DIY patrons want most isn't traditional person-to-person 
reference services, but rather web- and mobile device-based resources so they 
can serve themselves through the library. In this first-of-its kind workshop, 
Meredith Farkas will explore the DIY mindset and ways to embed online 
instruction and live virtual reference help at patrons' points of need, whether 
online, in the library, or out in the world.

Topics include:

  *   Characteristics of the DIY patron and changes in usage of reference 
services
  *   Designing instructional content for the DIY generation
  *   How to determine where users hit barriers in their information seeking
  *   Making instructional content findable at library users' points of need

[SLG: I'm posting as many Judaica/Hebraica learners study in pairs or small 
groups, often as adults, and are not necessarily members of a particular 
synagogue. How do Judaica/Hebraica librarians serve the DIY patron?]

Stephanie (Sara Leah) Gross
MSLIS, MATESOL

Chair, AJL Mentoring
Member,  AJL Librarianship and Education Committee
Pollack Library
Yeshiva University
500 West 185th Street
New York NY 10033-3229
212.960.5442
Skype: Stephanie.l.gross
http://www.linkedin.com/in/stephanielgross
http://yeshiva.academia.edu/StephanieGross

"As we look ahead to the next century, leaders will be those who empower 
others." - Bill Gates.


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