Serving the DIY Patron: Library Instruction at the Point of Need (ALA TechSource Workshop)
Meredith Farkas Item Number: 1541-8959 Link: http://www.alastore.ala.org/detail.aspx?ID=4302&zbrandid=4634&zidType=CH&zid=16609880&zsubscriberId=1026624330&zbdom=http://ala-publishing.informz.net Publisher: ALA TechSource Price: $60.00 Please note: Group rates apply. Also, May 16th is 2nd day of Shavuot. However, the sessions are archived. Serving the DIY Patron: Library Instruction at the Point of Need (ALA TechSource Workshop) A 90-minute workshop, Thursday, May 16, 2:30pm Eastern/1:30pm Central/12:30pm Mountain/11:30am Pacific With the emergence of smartphones, tablets, and other mobile devices, librarians have been granted a new opportunity--to use the web and mobile devices to provide immediate services and resources to library users at their point of need. What DIY patrons want most isn't traditional person-to-person reference services, but rather web- and mobile device-based resources so they can serve themselves through the library. In this first-of-its kind workshop, Meredith Farkas will explore the DIY mindset and ways to embed online instruction and live virtual reference help at patrons' points of need, whether online, in the library, or out in the world. Topics include: * Characteristics of the DIY patron and changes in usage of reference services * Designing instructional content for the DIY generation * How to determine where users hit barriers in their information seeking * Making instructional content findable at library users' points of need [SLG: I'm posting as many Judaica/Hebraica learners study in pairs or small groups, often as adults, and are not necessarily members of a particular synagogue. How do Judaica/Hebraica librarians serve the DIY patron?] Stephanie (Sara Leah) Gross MSLIS, MATESOL Chair, AJL Mentoring Member, AJL Librarianship and Education Committee Pollack Library Yeshiva University 500 West 185th Street New York NY 10033-3229 212.960.5442 Skype: Stephanie.l.gross http://www.linkedin.com/in/stephanielgross http://yeshiva.academia.edu/StephanieGross "As we look ahead to the next century, leaders will be those who empower others." - Bill Gates.
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