Yup, sorry it's company hate. And yes, did all the h...@google stuff. Even got a ticket number.
All responses (many, many many) to that ticket were summarily ignored, except for the BS automated response. I should have mentioned this in my original post. On 4/26/07, Phil Pennock <[email protected]> wrote:
On 2007-04-26 at 14:48 -0700, Gerry Lawrence wrote: > They've decided that our work IP addreess is in Canada. There's a hack > that everyone has to do google.com/ncr which tells it to not do country IP > address stuff. SIgh, each and every individual in the company has to do > this. Writing in a personal capacity, #include <disclaimers/all-wrapper.h> This isn't software hate, it's off-topic company hate. ;^) http://www.google.com/support/bin/answer.py?answer=873&topic=8995 If you want to send email directly, use <[email protected]>. Try phrasing something like this, to assist it through first-level tech support: I'm reporting an IP geocoding fault for a block of IP addresses under my administrative control, which leads to the Google web-servers thinking we're in the wrong country. The IP address range is XXX. We are physically located in YYY. We're being wrongly redirected to site ZZZ. I don't think individual responses are sent, but any report should have been acted upon. If you have copies of mails which were sent a while ago and which weren't acted upon, I could try talking to someone at a highish level in Support; for obvious reasons, I really don't want to be a point of first contact for bypassing normal Support, though, so please keep it to stuff where you can show Support has failed you. -Phil
-- Gerry Lawrence [email protected] (408) 255-2413
