Hi, Mahsa, There is a firewall preventing you from downloading files from ConnectomeDB. You may need to talk to your institution's IT staff to change the firewall settings. Your computer will need access to aspera1.humanconnectome.org:922/tcp , aspera1.humanconnectome.org:33001/udp, and possibly UDP ports 33002, 33003, … if you have concurrent downloads (which is not common).
- Kevin ________________________________ From: [email protected] [[email protected]] on behalf of Mahsa Alizade shalchy [[email protected]] Sent: Saturday, November 08, 2014 12:40 AM To: Hcp-users Subject: [HCP-Users] Data download failure Dear People in charge, Hi I would like to download HCP Life span pilot data but due to the "Client unble to connect to server (check UDP port and firewall)(code:15)" error I could not. Any suggestions? Many thanks in advance. Best, mahsa _______________________________________________ HCP-Users mailing list HCP-Us [email protected] http://lists.humanconnectome.org/mailman/listinfo/hcp-users ________________________________ The material in this message is private and may contain Protected Healthcare Information (PHI). If you are not the intended recipient, be advised that any unauthorized use, disclosure, copying or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this email in error, please immediately notify the sender via telephone or return mail. _______________________________________________ HCP-Users mailing list [email protected] http://lists.humanconnectome.org/mailman/listinfo/hcp-users
