Hi Adam, Thank you for the screenshots with your post. That was helpful. I’ve been trying to recreate the problem here (we happen to be running CentOS 6.7 with Firefox 38.3.0 on some of our machines) and have so far been unsuccessful. It’s definitely an odd problem because the application does seem to be communicating with the plugin, otherwise the login page should be showing “Plugin Required” messages that it’s not showing.
A couple of questions about this. Is plugin showing up in “about:addons” in Firefox, and is it set to always activate? Have you tried reinstalling the plugin and clearing the browser cache? Did you get any popups asking you to allow connection with the plugin? I’m a bit perplexed about this at the moment, since the page does seem to be communicating with the plugin enough to not display the “plugin required” messages, and I don’t seem to be able to recreate the exact outcome even by not allowing communication with the plugin. Regards, Mike From: [email protected] [mailto:[email protected]] On Behalf Of Thomas, Adam (NIH/NIMH) [E] Sent: Friday, October 2, 2015 1:52 PM To: [email protected] Subject: [HCP-Users] aspera connect problem on linux/firefox I'm having an odd problem with Aspera Connect with Firefox on Linux. The asperasoft website assured me I have correctly install the latest version: https://www.dropbox.com/s/1wqfswuxprf07j9/Screenshot%202015-10-01%2012.33.51.png?dl=0 But the connectome site keeps asking me to run the installed: https://www.dropbox.com/s/nu31wj4g7rgsrtl/Screenshot%202015-10-01%2012.34.43.png?dl=0 This is on a Centos 6.7 server with all packages fully upgraded. (i.e. Firefox 38.3.0) Any ideas? Thanks, -Adam Thomas _______________________________________________ HCP-Users mailing list [email protected]<mailto:[email protected]> http://lists.humanconnectome.org/mailman/listinfo/hcp-users ________________________________ The material in this message is private and may contain Protected Healthcare Information (PHI). If you are not the intended recipient, be advised that any unauthorized use, disclosure, copying or the taking of any action in reliance on the contents of this information is strictly prohibited. If you have received this email in error, please immediately notify the sender via telephone or return mail. _______________________________________________ HCP-Users mailing list [email protected] http://lists.humanconnectome.org/mailman/listinfo/hcp-users
