Hi Timothy,

I tried twice this morning after clearing the cache in safari
The first time it didn't work (aspera is opened but the download doesn't
start), the second time it finally started!

Thanks for the help,
Kind regards,

mich

*Michel Thiebaut de Schotten*
Associate Professor, PhD, HDR, CNRS
Sorbonne Universities, UPMC Univ Paris 06
Brain Connectivity and Behaviour Group
Frontlab, Institut du cerveau et la moelle épinière
Hôpital de la Salpêtrière - ICM
47 Bvd de l'Hôpital CS21414
75646 PARIS CEDEX 13

Skype: michel_thiebaut_de_schotten
phone: +33 7 83 50 81 60
http://www.bcblab.com
http://toolkit.bcblab.com <http:/toolkit.bcblab.com>


On Fri, May 25, 2018 at 11:05 PM, Timothy Coalson <tsc...@mst.edu> wrote:

> Does aspera start?  If so, does it give an error message?  Please post
> that.
>
> If it doesn't start, check the browser address bar and see if it shows a
> puzzle piece or lego block, as it may be preventing the plugin from running
> until you tell the browser to allow it.
>
> Tim
>
>
> On Fri, May 25, 2018 at 5:25 AM, Elam, Jennifer <e...@wustl.edu> wrote:
>
>> What browser are you using?
>>
>> Thanks,
>> Jenn
>>
>> Jennifer Elam, Ph.D.
>> Scientific Outreach, Human Connectome Project
>> Washington University School of Medicine
>> Department of Neuroscience, Box 8108
>> <https://maps.google.com/?q=8108+%0D%0A660+South+Euclid+Avenue+%0D%0ASt.+Louis,+MO+63110+%0D%0A314&entry=gmail&source=g>
>> 660 South Euclid Avenue
>> <https://maps.google.com/?q=660+South+Euclid+Avenue+%0D%0ASt.+Louis,+MO+63110+%0D%0A314&entry=gmail&source=g>
>> St. Louis, MO 63110
>> 314-362-9387
>> e...@wustl.edu
>> www.humanconnectome.org
>>
>> ------------------------------
>> *From:* Michel Thiebaut <michel.thieb...@gmail.com>
>> *Sent:* Friday, May 25, 2018 1:44:34 AM
>>
>> *To:* Elam, Jennifer
>> *Cc:* hcp-users@humanconnectome.org
>> *Subject:* Re: [HCP-Users] Experiencing downloading problems
>>
>> Hi Jenn,
>>
>> I tried again this morning on two computers.
>> I'm afraid it still doesn't work.
>>
>> Best
>>
>> mich
>>
>> *Michel Thiebaut de Schotten*
>> Associate Professor, PhD, HDR, CNRS
>> Sorbonne Universities, UPMC Univ Paris 06
>> Brain Connectivity and Behaviour Group
>> Frontlab, Institut du cerveau et la moelle épinière
>> Hôpital de la Salpêtrière - ICM
>> 47 Bvd de l'Hôpital
>> <https://maps.google.com/?q=47+Bvd+de+l'H%C3%B4pital&entry=gmail&source=g>
>> CS21414
>> 75646 PARIS CEDEX 13
>>
>> Skype: michel_thiebaut_de_schotten
>> phone: +33 7 83 50 81 60
>> http://www.bcblab.com
>> http://toolkit.bcblab.com <http:/toolkit.bcblab.com>
>>
>>
>> On Thu, May 24, 2018 at 3:33 PM, Elam, Jennifer <e...@wustl.edu> wrote:
>>
>> Hi Mich,
>> We believe the issue should be resolved now,  please try the download
>> again. Thanks for your patience!
>>
>> Best,
>> Jenn
>>
>> Jennifer Elam, Ph.D.
>> Scientific Outreach, Human Connectome Project
>> Washington University School of Medicine
>> Department of Neuroscience, Box 8108
>> <https://maps.google.com/?q=8108+%0D%0A660+South+Euclid+Avenue+%0D%0ASt.+Louis,+MO+63110+%0D%0A314&entry=gmail&source=g>
>> 660 South Euclid Avenue
>> <https://maps.google.com/?q=660+South+Euclid+Avenue+%0D%0ASt.+Louis,+MO+63110+%0D%0A314&entry=gmail&source=g>
>> St. Louis, MO 63110
>> 314-362-9387
>> e...@wustl.edu
>> www.humanconnectome.org
>>
>> ------------------------------
>> *From:* Michel Thiebaut <michel.thieb...@gmail.com>
>> *Sent:* Thursday, May 24, 2018 1:39:11 AM
>> *To:* Elam, Jennifer
>> *Cc:* hcp-users@humanconnectome.org
>>
>> *Subject:* Re: [HCP-Users] Experiencing downloading problems
>>
>> Hi Jenn,
>>
>> Thanks for getting back to me. I tried to download a single subject this
>> morning again on two different computers that I previously used to download
>> HCP data, and it didn't work.
>> The download just doesn't start in Aspera.
>>
>> Thanks for letting me know when the redeployment is done.
>>
>> Kind regards
>>
>> mich
>>
>> *Michel Thiebaut de Schotten*
>> Associate Professor, PhD, HDR, CNRS
>> Sorbonne Universities, UPMC Univ Paris 06
>> Brain Connectivity and Behaviour Group
>> Frontlab, Institut du cerveau et la moelle épinière
>> Hôpital
>> <https://maps.google.com/?q=47+Bvd+de+l+H%C3%B4pital&entry=gmail&source=g>
>> de la Salpêtrière - ICM
>> 47 Bvd de l'Hôpital
>> <https://maps.google.com/?q=47+Bvd+de+l'H%C3%B4pital&entry=gmail&source=g>
>> CS21414
>> 75646 PARIS CEDEX 13
>>
>> Skype: michel_thiebaut_de_schotten
>> phone: +33 7 83 50 81 60
>> http://www.bcblab.com
>> http://toolkit.bcblab.com <http:/toolkit.bcblab.com>
>>
>>
>> On Wed, May 23, 2018 at 11:10 PM, Elam, Jennifer <e...@wustl.edu> wrote:
>>
>> Hi again Mich,
>>
>> Go ahead and try a test download, but the developers here have found
>> another issue that might be causing the problem. For their fix to go
>> through they need to schedule a redeployment of ConnectomeDB, which will
>> hopefully happen tomorrow. Sorry for the delay.
>>
>>
>> Best,
>> Jenn
>>
>> Jennifer Elam, Ph.D.
>> Scientific Outreach, Human Connectome Project
>> Washington University School of Medicine
>> Department of Neuroscience, Box 8108
>> 660 South Euclid Avenue
>> St. Louis, MO 63110
>> 314-362-9387
>> e...@wustl.edu
>> www.humanconnectome.org
>>
>> ------------------------------
>> *From:* hcp-users-boun...@humanconnectome.org <
>> hcp-users-boun...@humanconnectome.org> on behalf of Elam, Jennifer <
>> e...@wustl.edu>
>> *Sent:* Wednesday, May 23, 2018 11:32:18 AM
>> *To:* Michel Thiebaut; hcp-users@humanconnectome.org
>> *Subject:* Re: [HCP-Users] Experiencing downloading problems
>>
>>
>> Hi Mich,
>>
>> Could you try the download again? We had an outage earlier this morning,
>> but we are hoping that everything is working now. Let us know how it goes.
>>
>>
>> Best,
>> Jenn
>>
>>
>> Jennifer Elam, Ph.D.
>> Scientific Outreach, Human Connectome Project
>> Washington University School of Medicine
>> Department of Neuroscience, Box 8108
>> 660 South Euclid Avenue
>> St. Louis, MO 63110
>> 314-362-9387
>> e...@wustl.edu
>> www.humanconnectome.org
>>
>> ------------------------------
>> *From:* hcp-users-boun...@humanconnectome.org <
>> hcp-users-boun...@humanconnectome.org> on behalf of Michel Thiebaut <
>> michel.thieb...@gmail.com>
>> *Sent:* Wednesday, May 23, 2018 4:56:46 AM
>> *To:* hcp-users@humanconnectome.org
>> *Subject:* [HCP-Users] Experiencing downloading problems
>>
>> Dear HCP team,
>>
>> I've been experiencing downloading issue today.
>> I tried to download the 7T Resting-State fMRI FIX-Denoised (Extended),
>> however, for some reason, the download doesn't start in Aspera. I also
>> tried a single subject without success.
>> I usually have no problem.
>> Is it happening on your side?
>>
>> Thanks a lot for letting me know
>> Kind regards
>>
>> mich
>>
>>
>> *Michel Thiebaut de Schotten*
>> Associate Professor, PhD, HDR, CNRS
>> Sorbonne Universities, UPMC Univ Paris 06
>> Brain Connectivity and Behaviour Group
>> Frontlab, Institut du cerveau et la moelle épinière
>> Hôpital de la Salpêtrière - ICM
>> 47 Bvd de l'Hôpital
>> <https://maps.google.com/?q=47+Bvd+de+l'H%C3%B4pital&entry=gmail&source=g>
>> CS21414
>> 75646 PARIS CEDEX 13
>>
>> Skype: michel_thiebaut_de_schotten
>> phone: +33 7 83 50 81 60
>> http://www.bcblab.com
>> http://toolkit.bcblab.com <http:/toolkit.bcblab.com>
>>
>> _______________________________________________
>> HCP-Users mailing list
>> HCP-Users@humanconnectome.org
>> http://lists.humanconnectome.org/mailman/listinfo/hcp-users
>>
>> _______________________________________________
>> HCP-Users mailing list
>> HCP-Users@humanconnectome.org
>> http://lists.humanconnectome.org/mailman/listinfo/hcp-users
>>
>>
>>
>> _______________________________________________
>> HCP-Users mailing list
>> HCP-Users@humanconnectome.org
>> http://lists.humanconnectome.org/mailman/listinfo/hcp-users
>>
>
>

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