Seems logical that when it's a commercial product, they will provide  
commercial support.

Justin French

On 08/04/2009, at 12:35 PM, Eric Anderson <[email protected]> wrote:

>
> On Apr 4, 7:11 pm, Yuri Niyazov <[email protected]> wrote:
>> This is actually the reason I am asking - I found that it doesn't run
>> for me regularly either. It always runs on the hour after the first
>> deployment, but then it is anyone's guess whether it will run again.
>
> Yes it is frustrating. I have scoured this group (which I assume
> Heroku monitors). Also I have emailed their "feedback" email with no
> response. Their platform rocks but it makes me concerned for the
> quality of the support I will get once they actually turn this into a
> commercial product.
> >

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