We raised a ticket (#9551) with Support for one of our applications that are down with seg faults and random memcache errors over 7 hours ago, and have yet to hear a response.
How long do support requests like this normally take? 7 hours+ seems a little unacceptable by any standards, especially considering that as a user we are completely powerless. -- You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
