There are some troubleshooting suggestions on this page: http://docs.heroku.com/ps
On Mon, Oct 4, 2010 at 1:04 PM, Brandon Casci <[email protected]> wrote: > I can only offer commiseration because I'm in the same position as you ;) > > Please let me know what they say. > > What do your jobs do? > > On Thu, Sep 30, 2010 at 8:58 AM, WilliamF <[email protected]> wrote: >> >> Hi all, >> >> I'm looking for suggestions, as I'm not getting a response from >> Heroku. >> >> My background DJ workers are crashing. I can't seem to make them stay >> up for more than 15 or so seconds. If I look at the logs, the error >> message I'm getting is: >> >> >> RPM Monitoring DJ worker host:railgun64.29642 pid:29790 >> *** Starting job worker host:railgun64.29642 pid:29790 >> /usr/ruby1.8.7/lib/ruby/1.8/uri/common.rb:385: [BUG] Segmentation >> fault >> ruby 1.8.7 (2010-04-19 patchlevel 253) [x86_64-linux], MBARI 0x6770, >> Ruby Enterprise Edition 2010.02 >> >> NewRelic doesn't show the DJ worker in its logs that I can >> troubleshoot. NewRelic states: RPM recorded no DelayedJob background >> task executions in the last 30 minutes. >> >> Which, needless to say, isn't the most helpful. >> >> I've taken every job that I can find that is outstanding and locked in >> the database, duplicated the data down to my local machine, and run my >> machine in production mode. The workers are able to process these just >> fine on my local machine. >> >> Given this, and the lack of response by Heroku, I'm stuck. I'd love >> some suggestions as to the best/next way to go to troubleshoot this >> problem. Background tasks are CORE to my application. If the >> background tasks don't work, my app is dead in the water. >> >> Help! >> >> William >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Heroku" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/heroku?hl=en. >> > > > > -- > ========================================= > Brandon Casci > Loudcaster > http://loudcaster.com > ========================================= > > -- > You received this message because you are subscribed to the Google Groups > "Heroku" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/heroku?hl=en. > -- You received this message because you are subscribed to the Google Groups "Heroku" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
