I ran into this same problem playing with Rack::Bug. I couldn't access
my site and determined it was because my client IP was not in the
whitelist I'd configured.

I read the Rails docs and even the source and it seemed like
request.remote_ip should just work... but it clearly did not. I logged
all the request object's properties and saw my client IP in there, but
for whatever reason request.remote_ip always returned Heroku's load
balancer's IP and not my real client IP.

In the end I side-stepped the problem and just setup a password for
access.

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