Oren, thanks for the reply. I did submit a support ticket and the agent was helpful. He contacted the main domain owner and then let my name go through. I was surprised by the policy though and I'd like to see if Heroku would consider changing it a little.
I figure the reason to let only one account manage each second-leverl domain (e.g. github.com) is that since each name can only be used once in Heroku, if some other account names their app wiki.github.com, even erroneously, then Github.com can't use it. At a university though (e.g. cmu.edu) this poses a complication because there are many independent units with separate billing and access controls. Once I fulfill CMU's requirements to put a name in their DNS (e.g. whatever.cmu.edu) then by virtue of that I have permission from the institution (holders of cmu.edu) to set up services at that name. Could you instead let some domains have more lax permissions? Or maybe have an alternative means of authenticating rights to host a name? Or just let the support people know that there are some exceptions? :) -- You received this message because you are subscribed to the Google Groups "Heroku" group. To view this discussion on the web visit https://groups.google.com/d/msg/heroku/-/RC5Dxl6e5EEJ. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/heroku?hl=en.
